Back in the day, if a video game didn’t work or you just didn’t like it, you could take it back to the store and have…

Steam refunds have been around for a couple years now, but many developers keep the particulars of them under their…

No Man’s Sky is not the game a lot of people wanted it to be. Over the weekend, people sought refunds en masse, and…

With the broken in-game tracking patched out and third-party services getting shut down, Pokémon Go players are now…

Following last week’s re-release of a game still broken for many players, Warner Bros. is now offering full refunds on…

Wanna hear more about developers’ experiences with Steam refunds? YouTuber Totalbiscuit collected feedback (and some…

Steam refunds have only been around for a week, and it seems like a lot of people are already using them. Have you used…

Steam refunds are a thing now, and they’ve proven pretty divisive. Some creators of smaller games are worried that the…

Finally, Steam is offering refunds! Oh joyous day. But actually, the new policy could cause more problems than it…

Well, that didn't take long. After drawing overwhelming criticism from disenchanted players for its shoddy quality and…

Usually, if you buy software online, you're kind of stuck with it. But today, EA has set a new policy for games on…

Ever download a video game to a console or handheld and want a refund? Tough. Can't do it. But in the world of Amazon's…