Paul Christoforo, best known as the man who set off an Internet firestorm after a spat with a customer went public…

It's tough to recover from a PR gaffe. Even tougher: when it's the biggest PR gaffe of 2011, a customer service…
Some good may be coming out of the "Ocean Stratagy"/Paul Christoforo customer service debacle. N-Control, the…
The guy who supposedly started this rides a crotch-rocket motorcycle, and his Facebook gallery is full of shirtless,…
The PR tempest in a teapot born of one misused gamer and shockingly bad customer support seems to have mostly run…
It's been a heck of a day for Paul Christoforo, whose flippant email to a customer asking about his Avenger…
Reader Dave has sent us a rather interesting conversation he's had over the past few weeks with Paul Christoforo, a…
It looks crazy but it just might work. N-Control has opened up preorders for the PlayStation 3 version of its…