Heroes of the Storm’s latest patch went live yesterday, re-balancing various heroes to increase viability. For instance, Auriel’s base damage has gone up along with better range for Resurrect and a 20% reduction in the cooldown. The changes might not be enough to save the support hero but it’s progress.
Is... is Auriel not good anymore? I haven’t played Heroes in a while, but when I did she was my go-to Support. As long as you had teammates who would stick near enough to you (and wouldn’t disengage the second you crowned them) and landed your sweeps and lashes, you could clean house and keep your team nearly immortal.