Crazy Expectations of a Console That Didn't Deserve Its Third Chance to…

If you never saw Crazy People, a 1990 film starring Dudley Moore, I highly recommend it. Basically, an advertising agency is taken over by the insane, who decide that honesty—the anathema of marketing—is now the best policy. Volvos are sold as "boxy, but they're good." Another stunt offers "a free plant for fat… » 10/05/12 8:00pm 10/05/12 8:00pm

Which One Is Worse?

At this point, after 17 days with no end in sight, it's fair to ask the question. the PlayStation Network Outage, or the Xbox 360's Red Ring of Death: Which is worse? » 5/07/11 3:00pm 5/07/11 3:00pm

Square Enix CEO's 360 Just Shot Itself in the Foot

Remember 2008? Good Lord, was it nearly three years ago, at E3, that Square Enix announced Final Fantasy XIII would have an Xbox 360 release, utterly horrifying fanboys of game, publisher and PS3 alike? » 5/05/11 10:00pm 5/05/11 10:00pm

Xbox Live Indie Games Hit with The Red Ring of Death

Need proof that Xbox Live Indie Games are reviewed and approved by the community, and not Microsoft? How about a recently released platformer that plays on the console's eternally embarrassing hardware failure. » 5/04/11 10:00pm 5/04/11 10:00pm

Xbox 360 Over-Heating? You Could Always Try This

The Xbox 360's famous Red Ring Of Death was usually caused by over-heating inside the console. We've seen many backyard solutions claiming to fix this, but none as elaborate — or possibly effective — as this. » 11/16/10 2:30am 11/16/10 2:30am

New Xbox 360 Warns You Of Possible Doom

The new smaller Xbox 360 will not flash the "Red Ring of Death" — the iconic symbol of catastrophic system failure. It's new warning mark is the "red eye". Sounds...ominous. » 6/21/10 5:00am 6/21/10 5:00am

A Real Xbox 360 Coffin

When Xbox 360 conked out in the past, folks would send their Xbox 360s to Microsoft in cardboard boxes affectionately called "coffins". Here is a real honest-to-goodness Xbox coffin. » 3/15/10 6:00am 3/15/10 6:00am

So, Now We're Leaking Cooling Fan Footage. Mkay.

Not only that, for $50 you can make your Xbox 360 sound about three times as loud. Here is "leaked R&D" video of ZooZen's "Overcase," which turns your Xbox 360 into a stereo tuner from 1982. » 12/06/09 6:30pm 12/06/09 6:30pm

Report: 60% Of Britain's Xbox 360s Have Died

Following in the wake of Game Informer's armchair survey earlier in the year - which found that 54.2% of American Xbox 360s had broken down - CNET have done a similar study for the British market. With similar results. » 11/18/09 7:00am 11/18/09 7:00am

Report: 360 More Reliable, Repairs Less Frequent

According to data released by third-party warranty providers SquareTrade, since the mid-point of 2008 the Xbox 360's reliability has improved out of sight. » 9/02/09 12:30am 9/02/09 12:30am

Microsoft Responds to Xbox Failure Rate Claim

Microsoft's responded to Game Informer's controversial survey, which found 54.6 percent of Xbox 360s - among their readership anyway - have gone RRoD. Microsoft didn't dispute numbers or offer their own, but did concede they're "constantly improving" the 360's design. » 8/23/09 12:00pm 8/23/09 12:00pm

Put That RROD 360 To Good Use!

Faced with a red-ringed 360, a user is left with a few options. They could brave Microsoft customer support and send it back. Or...they could make a fighting stick out of it. » 4/16/09 4:30am 4/16/09 4:30am

Have Microsoft Stopped Sending Out Boxes For 360 Repairs?

It's been standard practice for a while now that, if your 360 broke, Microsoft would send you a box, so you could send your console back in. But a Consumerist report today claims otherwise. » 3/03/09 10:30pm 3/03/09 10:30pm

Now You Can Be Certain You've Bought a Jasper

The newer, cooler, less red-ring-of-deathy Jasper configuration of the 360 has been out since the holidays. If you want make damn sure that's what you're buying, Newegg is offering them virtually by name. » 1/25/09 2:30pm 1/25/09 2:30pm

Sam's Club Will Swap RRoD'd 360s, Refund Difference if Necessary

Keep this in mind if you're console-shopping on Black Friday. Via Consumerist comes word that Sam's Club, dealt with courteously and calmly, replaced a red-ring-of-death Xbox 360 with a working unit, let the poor guy keep his hard drive so he didn't lose his games and gamesaves, and, since all they had were cheaper… » 11/22/08 1:00pm 11/22/08 1:00pm

Microsoft Hit With Class Action Over RROD

Somewhere in Redmond there must a be a huge warehouse stuffed to the rafters with class action notices and a random legal claims against Microsoft. The hapless multinational has been walloped with another suit - this time from consumers who are a little ticked off » 10/15/08 9:30pm 10/15/08 9:30pm about the Red Ring of Death. A lawsuit filed at…