I've received a bunch of comments from readers reporting they can't play the second episode of Resident Evil: Revelations 2 on PlayStation 4, despite buying the season pass. It looks like they aren't alone, and Capcom's admitted there are issues.
UPDATE (12:20 pm): Capcom told me it's aware customers are having issues, and it's working with Sony. In the meantime, they recommended players contact customer service.
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Some players only paid for the first episode of Revelations 2 at first, and did not pick up the season pass. Since a single episode is only $5.99, it's a cheap way to experience Revelations 2 without committing to the whole season upfront, which would cost you $24.99.
For a bunch of people, the first episode was a pleasant surprise, so it was time to pick up the season pass. (I didn't particularly care for it.) Thankfully, Capcom provides a discount for anyone who bought episode one, which means the season pass is only $19.99. Some players who followed this path, however, have found themselves unable to download the second episode.
YouTube user FatalT captured footage of the whole ordeal playing out:
He's not the only one dealing with this.
In fact, there's a big thread on the official PlayStation boards with folks having the same issue.
Capcom has not responded to my request for comment, but Sony's looking into it.
As soon as I know more, I'll make sure to pass details along. Are you having this problem, too?
You can reach the author of this post at patrick.klepek@kotaku.com or on Twitter at @patrickklepek.