SimCity may have gotten more stable over the weekend as the game's creators at Maxis have added more servers, but the game isn't quite out of the woods yet.
In a new update to the EA blog, Maxis head Lucy Bradshaw says that they've reduced game crashes by 92% since launch day, but that lingering problems are keeping them from sounding the all-clear.
Bradshaw's full statement:
I'm happy to report that the core problem with getting in and having a great SimCity experience is almost behind us. Our players have been able to connect to their cities in the game for nearly 8 million hours of gameplay time and we've reduced game crashes by 92% from day one.
A combination of optimizing our server architecture and response times, deploying these enhancements on both a series of new and the original servers and issuing a few critical client updates has achieved getting virtually everyone into the game and, once in, having a great time building cities and sharing regions.
I had hoped to issue an "All-Clear" tonight, but there are still some elements coming together. Tonight and tomorrow we'll be monitoring each server and gameplay metrics to ensure that the service remains strong and game is playing great. We need a few more days of data before we can assure you that the problem is completely solved and the game is running at 100 percent.
The good news is that tens of thousands of new players are streaming into the game every day and the confidence our fans have shown is truly humbling. I can't begin to explain the way a development team feels when something you're proud of is threatened at launch. Our biggest fear was that people who love this franchise would be scared off by bad reviews about the connectivity issues.
But you put your faith in us. You bought the game with the understanding that we'd quickly fix the server issues. For that support – that incredible commitment from our fans — we are deeply grateful. As the general manager of Maxis, I want you to know that we cherish your faith in us, and the love you've shown for this franchise.
Thank you very much.
I've had more luck playing the game this weekend than I did all last week, but today I was locked out of the city I'd been working on for most of the day. I still can't get in. Slowly but surely, it seems.