Is EA Still Blocking Access to Paid Games Over Forum Bans?

Illustration for article titled Is EA Still Blocking Access to Paid Games Over Forum Bans?

If you act like a dick on a forum, you deserve to be suspended or even banned from that forum. That's fine. But when that forum account is attached to an account which manages games you've paid for, and stops you playing them as well, there are problems.

And EA, right now, has some problems.

When the publisher's Origin service launched earlier in the year, there were some issues with people being locked out of games they'd paid for because they received a forum ban. EA said it was an error.

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Yet months later, as Rock Paper Shotgun readers have pointed out, it's still happening. People are being banned from a forum for talking about things like tea-bagging, but in addition to that, are also being locked out of video game purchases which have nothing to do with their conduct in a forum.

Is it really an error if it's still happening all these months later? Or is "error" just a smokescreen for a systemic problem EA have found themselves in, where one account can't be banned without banning the other? Because, you know, EA has been saying since 2008 that a forum ban doesn't result in a game ban, and yet here we are in 2011 and people are still saying it's happening...

EA Forum Bans Are STILL Affecting Games [Rock Paper Shotgun]


You can contact Luke Plunkett, the author of this post, at plunkett@kotaku.com. You can also find him on Twitter, Facebook, and lurking around our #tips page.

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DISCUSSION

EA has been banning accounts across all associated sites from their EA forums to Pogo gaming sites. I unfortunately know all too well as I was banned 2 years ago for posting "who gives a rats ass" in a forum regarding Madden NFL. I had been frequenting the forum providing feedback and even helping others as well as engaging in some heated arguments but had tried to remain cordial. After an "Ask the devs" thread went the way of the kindergarten class, I was so tired of the run around and smoke up the ass that I called out one of the devs on their BS and was immediately banned. This got overturned quickly by calling EA support (CONTRARY TO POPULAR BELIEF YOU DON'T GET 3 OR EVEN 5 CHANCES TO SCREW UP)

I got one warning with the first ban, with the second and final ban I received nothing. The site admin personally banned my account, and support will do nothing about it. Now I could really give a rats ass if I ever buy another EA game new or at all for that matter (Although BioWare being under their house has my feelings hurt!) But for them to say that they don't ban accounts linked to their forums from their servers is an out and out lie. Any account you have linked to your PSN or LIVE ID that is also linked to any online site EA owns will get banned as well. You may call me stupid for linking all of my accounts, or even dumber for thinking that I could go to EA's forum for constructive criticism and brainstorming sessions to get Madden football out of the stone age and arcade rut it had been in, and all that is fair, but their mods and site admin make their own rules and change them whenever they see fit so be forewarned SAY WHAT YOU WANT ON EA SITES....JUST DON'T LINK YOUR ACCOUNTS EVER!