If you wanted to buy the new waves of amiibos at GameStop in real-life or online, that doesn’t seem to be possible right now. Their website is down and in-store registers aren’t working.

Pre-orders for the new amiibos began today at GameStop, Target, and other retailers. Reservations started at 3:00 p.m. EST for Ness, Robin, Charizard, Pac-Man, Lucina, Wario, Inkling Boy, Inkling Girl and the Splatoon pack.

Ness is available exclusively at GameStop, and they’re also selling bundles of the new figures.

UPDATE: (6:12 pm): GameStop has released an official statement, revealing why it’s impossible to currently pre-order any amiibos through its website:

Due to very strong demand for the newest wave of Nintendo’s amiibo figures, GameStop is experiencing some technical issues with our website.

At this time, we are accepting pre-orders of amiibo in stores only while we resolve these issues.

We are working aggressively to resolve the technical issues as quickly as possible and expect it to be back online shortly.

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UPDATE (3:50 pm): I’m told GameStop will be rebooting its website soon to try and get a handle on the influx of traffic, and some stores have started ringing people up. Stay tuned!

For a while, GameStop’s site wasn’t working it all. Right now, it’s displaying this:

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People are losing it, obviously.

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People aren’t fairing any better in the stores, either.

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I’ve contacted GameStop to get a status update on their technical difficulties, but I haven’t heard back from them yet.

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If you’re in line at GameStop right now, sound off in the comments!

You can reach the author of this post at patrick.klepek@kotaku.com or on Twitter at @patrickklepek.