Bungie has taken Destiny 2 offline entirely (at time of posting it remains unplayable) after an issue emerged with a hotfix released earlier today where players began losing their “Glimmer, Bright Dust, Infusion Materials, and/or other types of game currencies”.
The studio released a short statement this morning, saying the game had been taken offline “to prevent further loss of materials.” At 2pm ET/11am PT they had discovered the source of the problem, but have yet to complete the necessary testing to push the fix online.
We are continuing to perform tests of possible solutions to restore missing currencies and materials to players. Destiny 2 will remain offline until the issue can be resolved. We will provide another update by 2 PM Pacific.
— Bungie Server Status (Formerly BungieHelp) (@BNGServerStatus) January 28, 2020
Note that this isn’t a case of simply losing the last batch of stuff you picked up; some players have lost vast swathes of their stash, including some of the game’s rare Ascendant Shards and entire Glimmer reserves.
So if you’re trying to play Destiny 2 and can’t, or played earlier and have noticed your stuff is missing, this is why!
UPDATE 5:50pm: The fix has been found, and player states are being rolled back to restore lost items. It’ll be a few more hours until it’s live, though.
We have validated a fix for this issue and will be rolling back all player accounts to how they were before Update 2.7.1 went live. Destiny 2 will remain offline for several more hours as we deploy this fix. Another update will be provided by 3 PM Pacific.
— Bungie Server Status (Formerly BungieHelp) (@BNGServerStatus) January 28, 2020