Gaming Reviews, News, Tips and More.
We may earn a commission from links on this page

Microsoft Has a Fix For Xbox One Users With New Black Screen Error [Update]

We may earn a commission from links on this page.

The latest update for the Xbox One may add a few useful new features, but it sounds like it adds a new bug, as well. Fortunately, Microsoft has an easy workaround.


Some users are reporting that the update gives them a black screen after the system turns on. Users on Reddit report that the result is a screen that flickers various shades of black, while users on the Xbox Forums report a similar issue.

Xbox Support tweeted earlier that they're aware of the problem, and advised an easy way to address it:


Always nice when a problem that appears worrying has an easy workaround in the end. We've asked Microsoft if there's anything else users should know about the bug, and will update if we hear back.

Update: A Microsoft spokesperson has sent us the following statement:

"We are aware of the issue and are working on a resolution. This does not appear to be widespread, but can be addressed by the player by holding the Xbox One power button on the console for 10 seconds to restart."

[Via Gamespot]