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Best Buy Mistake Screws Some People Out Of Majora's Mask 3DSes

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Best Buy cancelled a number of pre-orders for the limited edition Majora's Mask 3DS tonight, informing customers via e-mail that the demand had "exceeded the quantities made available" to the retailer.

The 3DS, which has been in hot demand since Nintendo announced it last week, went up for sale on Best Buy's website last Wednesday evening and was sold out within an hour. Apparently they offered too many. Earlier this week, Best Buy issued a number of cancellations for customers who had ordered more than one system each, but clearly that wasn't enough to meet all of the orders they took.


Best Buy is offering $50 discounts to customers whose orders were axed. Here's the e-mail they sent out tonight:

Hello [NAME]

We're sorry but there is an issue with your pre-order. The popularity of Nintendo 3DS XL Legend of Zelda: Majora's Mask Limited Edition Gold/Black exceeded the quantities made available to Best Buy. As a result, we are unable to fulfill all of the pre-orders received. We regret that your particular order has been canceled and we know that this is disappointing. We want to make it up to you by offering a $50 discount that may be used towards the purchase of one of these alternate options, or other products on

- Nintendo - 3DS XL - Black SKU: 2306021

- Nintendo - 3DS XL - Red SKU: 2307075

Meanwhile, I've been regularly updating this post with where and when you can get your hands on one of these systems, so if your order was cancelled and you want to try your luck again, keep an eye on that page. Last we heard, GameStop still had a few in stock, though that may have changed by the end of today.


You can reach the author of this post at or on Twitter at @jasonschreier.