Illustration for article titled Amazon Customers Buy Nintendo Switch, Get Sent Condoms, Tambourines, Electric Toothbrushes Instead

There are reports coming out of the UK that at least a dozen people who bought a Nintendo Switch as part of Amazon’s Black Friday sales did not get sent a Nintendo Switch. Instead, they’ve received everything from air freshener to photopolymer resin instead.

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The Mirror has been rounding up some of the complaints, which have prompted an apology from Amazon and a promise that the company will be “investigating exactly what’s happened.

Illustration for article titled Amazon Customers Buy Nintendo Switch, Get Sent Condoms, Tambourines, Electric Toothbrushes Instead
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The issue doesn’t appear to be a simple error in orders—like a SKU mix-up, where everyone who ordered a Switch got a PS4 instead—since those affected are receiving completely random items all over the country. Some of the other mistaken products sent out include a Remington facial trimmer, bedsheets, LEGO, dog food and dishwashing powder.

Amazon’s apology reads:

We’re really sorry about that and are investigating exactly what’s happened.

We’re reaching out to every customer who’s had a problem and made us aware so we can put it right.

Luke Plunkett is a Senior Editor based in Canberra, Australia. He has written a book on cosplay, designed a game about airplanes, and also runs cosplay.kotaku.com.

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