New GameStop Program Leads Employees To Lie To CustomersJason Schreier2/01/17 2:00pmFiled to: gamestopkotakucoresalesused games1.6K91EditPromoteShare to KinjaToggle Conversation toolsGo to permalinkIllustration by Sam WoolleyHave you gone to GameStop over the past few months and tried to buy a new game? Have they told you that it’s not in stock? They may simply be lying to you, fueled by a new program that discourages GameStop salespeople from selling unopened copies of video games.The program, called “Circle of Life,” gives each GameStop store different percentage quotas for 1) pre-orders; 2) reward card subscriptions; 3) used game sales; and 4) game trade-ins. Each of these quotas is based on the store’s total transactions. Pre-orders and reward cards subscriptions are based on the number of transactions, while used game sales and trade-ins are based on the total dollar value of transactions. If a store’s quota for used game sales is 30%, and the store sells $1,000 worth of merchandise, GameStop expects at least $300 of that merchandise to be pre-owned.