Microsoft Says They're Replacing Abnormally Noisy Xbox Ones

Illustration for article titled Microsoft Says They're Replacing Abnormally Noisy Xbox Ones

Is your Xbox One making too much noise? Send it to Microsoft and they'll give you a new one.


The folks behind the Xbox say they're offering replacements for the "small number of customers" affected by a noise issue that seems to have grown more prevalent after the Xbox One launched in a number of new countries including Japan, Portugal, and Greece earlier this month. Over the past few days, people have taken to various web forums to complain about their Xbox Ones making abnormal amounts of noise right out of the box.

I asked Microsoft about the issue today, and they sent over the following statement:

We have heard that a small number of Xbox One owners in some situations may hear a noise from the console that is too loud. While this does not affect the safety or functionality of the system, we're asking customers who believe they are experiencing this issue to contact Xbox Support: At the request of our customers, we are exchanging those consoles for new systems.

Kind of a pain, but hey, hardware is hardware.

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I remember my xbone be very very quiet. My ps4 on the other hand... sounds almost comparable to my 360 at times.