It's like the universe was trying to tell them something.
This week, some British gamers found that the retail Steam codes they redeemed for Dead Island: Riptide instead unlocked Dark Souls: Prepare to Die Edition. The jokes really make themselves, don't they?
It's easy to say, "Hey, you're better off! One of those games is kind of a dud while the other is commonly held to be one of the greatest games of this generation." But really, it is pretty annoying not to get the game you paid for, regardless of its quality.
Deep Silver's community manager hopped onto the Steam forums to explain the mix-up, and promised that "We are aware of this mixup by whoever printed these codes for a completely different game from a different publisher, and are working on a best possible solution to help affected players and retailers."
In a subsequent update, he said they've got it worked out:
We've worked with Steam to resolve this issue. If you are getting your retail copy of Dead Island Riptide today, the code will work properly. If you had redeemed it and received Dark Souls instead, please contact Steam support. They are aware of the issue and will make sure the correct game will be attached to your account.
Or, you know, you could not contact Steam support and just enjoy playing Dark Souls.
(Via Matt Lees)