Sony Ponders Reward Offer as It Insists PSN's Security was Up-to-Date

Sony is weighing whether to offer a reward for information on the hackers behind the massive PlayStation Network outage, now in its 18th day, CNET reports. Its potential amount was not mentioned. » 5/08/11 1:00pm 5/08/11 1:00pm

Sony Scrubs Personal Data Published by Hackers

Reuters' Japan bureau reports that hackers uploaded data they'd stolen from Sony servers during the PlayStation breach, but that Sony quickly had the unnamed website removed. The information concerned some 2,500 users and was at least 10 years old. » 5/07/11 11:00am 5/07/11 11:00am

PSN Outage Leaves One in Five PS3 Customers Considering Xbox Live

Lots of people vow all kinds of extreme things when they're pissed off, especially at giant corporations. Many come back for reasons of convenience or simply calming down. But a survey taken this week, reacting to the PlayStation Network outage, suggests that 21 percent of PS3 owners are considering selling their… » 4/30/11 3:00pm 4/30/11 3:00pm

Kaz Hirai to Address PSN Breach in News Conference Tomorrow

Kazuo Hirai, Sony Corp.'s second-in-command, in line to become its CEO, will brief the media on the catastrophic security breach in the PlayStation Network. The news conference will be held at 1 a.m. EDT (2 p.m. in Japan). Hirai will discuss Sony's investigation of the breach, its information management system, and… » 4/30/11 12:15pm 4/30/11 12:15pm

Sony Considering Make-Good for PSN Subscribers, Too

Sony Online Entertainment has already said it plans a "make-good" for D.C. Universe Online and Free Realms subscribers on the PS3. What about the rest of the 77 million PSN account holders? » 4/28/11 11:30pm 4/28/11 11:30pm

And the PSN Outage's First Class-Action Lawsuit is Already Filed

If the Great PlayStation Network Blackout is going to cost Sony $24 billion, as some estimate, you bet some hunk of that is going to be paid to lawyers, and already they are lining up. A California law firm today filed a lawsuit that seeks class action status, alleging Sony didn't follow industry practices to protect… » 4/27/11 6:00pm 4/27/11 6:00pm

Xbox Live Reacts To PlayStation Network Outage

Some have noticed that PlayStation Network is down and out at the same time Microsoft is running a free-to-play weekend for all Xbox Live account holders, across all of Europe. Electronic Theatre asked an Xbox Live rep how the company felt about the timing of such events: » 4/24/11 4:00pm 4/24/11 4:00pm

Does Sony Owe You Anything For The PSN Outage?

The PlayStation Network has been down for a solid two days. We don't know when it will end. All we know, in its third day, is that Sony says an "external intrusion" is responsible for the outage. All multiplayer gaming is conked. Some downloadable titles are completely unplayable. (Those good old title updates are… » 4/23/11 2:00pm 4/23/11 2:00pm

Sony Confirms 'External Intrusion' Is Behind PSN Outage

Sony has acknowledged that the outage, since late Wednesday, of PlayStation Network is due to "an external intrusion on our system." Patrick Seybold, PlayStation's top spokesman, said the service was taken offline "to conduct a thorough investigation and to verify the smooth and secure operation of our network… » 4/22/11 11:25pm 4/22/11 11:25pm

The Lawyer-Mans Can't Help a Gamer Out

A New York personal injury firm employs reverse psychology in this humorous TV spot, but it suggests that a power outrage forcing you to start over a level you were just about to beat doesn't constitute pain and suffering. » 1/20/10 7:20pm 1/20/10 7:20pm

Xbox Live is Fixed. [Updated]

Update: » 11/16/08 9:30pm 11/16/08 9:30pm There may be a few orphans out there in the great Xbox Live power outrage of November. But Microsoft is stamping out the problems and rooting out the causes as we speak. I just got done with about three hours of very personal service over instant messenger, and I'm back online. If you still can't connect to…

Xbox Live Connectivity Issues Confirmed by Major Nelson

We interrupt the fun and merriment to inform you that late last night, Major Nelson confirmed what a lot of people were reporting in message boards, forums (and to our tips) — there's some spotty connectivity issues in Xbox Live.
In the past few hours, the Xbox Operations Center noticed that large number of members… » 11/15/08 3:00pm 11/15/08 3:00pm

You Got Another, oh, 39 Hours to Play Xbox Live

Just a reminder that come Monday, Live goes dead for 24 hours » 9/27/08 12:00pm 9/27/08 12:00pm. Meantime Microsoft is larding up the weekend with a bunch of Play & Win sweepstakes. We've already mentioned the GTA IV Live Weekend, but there's also a raft of prizes being offered for and — and, — if you go put some T-Mobile advertisement on your…