A software engineer living in Washington state may have no choice but to sell the home he bought last December because, despite repeatedly checking with Comcast before he even considered buying the property, the company just can't (or won't) give him internet service.
If you're a PlayStation 4 owner who enjoys HBO, it's awesome that HBO Go is now an app on the machine. If you're a Comcast subscriber, though, you can't use it. That's a bunch of bullshit.
EA's reign as the Worst Company In America (note: as voted by readers of a website, not every human American) was ended this year, as the publishing giant was knocked out in the first round by Time-Warner Cable. So who went on to take EA's crown?
It's not often that I finish watching a discussion with an industry chief executive and think, "Wow, this person was remarkably frank and honest."
There are broad, sweeping implications for the proposed merger of Comcast and Time Warner Cable. This is not one of them. This is a very specific, fine print change. But for TWC customers—and, eventually, the rest of us—it's going to be the single worst part of the deal. Welcome to broadband data caps! They're here to…
The Xbox 360 is perhaps the country's most beloved current generation gaming console, with millions of units sitting in millions of living rooms entertaining millions of gamers. But for all that the 360 is the platform of choice for players to devour blockbuster and indie game titles alike, its biggest draw may be…
Television, from 40 providers worldwide, is coming to the Xbox 360 this holiday. It will be showing up in many different ways. Here's a look at Comcast's version.
Your cable box is headed for obsolescence.
Yesterday we noted that there was a rumor making the rounds that deals between Microsoft and Comcast and Verizon to turn the Xbox 360 into a cable box were imminent. Now Verizon seems to be hinting that someone along those lines could indeed be in the works.
Microsoft has been saying for months, for years, that they're in talks with folks at cable companies about using the Xbox 360 as a cable box, but Digiday reports today that the company is close to signing deals with Comcast and Verizon.
Responding to our request for comment, Comcast officials say that they may credit people who lost service because of Irene. Read the full statement here.
Comcast customers who lost—or still don't have—cable, phone or Internet service in the wake of Hurricane Irene have a nasty surprise in store for them when they seek to get credit for their downtime. Comcast says they won't be crediting customers who lost service during the hurricane because it was an "Act of God".…
Former Xbox executive Andre Vrignaud recently knocked Comcast for killing his broadband Internet for a year. He railed against what he considered unreasonable limitations. What next? He has written about the aftermath—and counters some criticism—on his blog, Ozymandias.
After years of throttled internet and bad customer service earning it a reputation as the worst internet provider in America, Comcast scores a golden poo as Consumerist.com's 2010 Worst Company in America. I promised myself I wouldn't cry.