Some store associates at the Best Buy in Valley Stream, New York took it upon themselves to purchase a Wii U for one of their customers after seeing him come in on most days to play Smash Bros. on the display version of the console located in the store’s game section.

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The early Christmas present caught the teen by surprise, with the employees who presented it to him trying convince him that it was his, box, warranty, receipt and all.

The video above was recorded and uploaded by Rahiem Storr, who according to his LinkedIn profile has been with Best Buy for nearly ten years. On the video’s YouTube page, he wrote,

“This kid came in every single day to play the display Wii U, the employees in this store saw an opportunity to make a child smile and did just that. They chipped in and purchased a Wii U for him with their own money. This is amazing, why shop at Amazon when you have genuine people in this world that you can continue to help keep a job.”

The store’s General Manger confirmed the loose details of the story in a phone call, saying that the teen visited the store often and the plan to buy him a Wii U was hatched by associates from the Appliances Department. He didn’t become aware of the gesture until the video later went viral.

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Currently, a new 32GB Wii U bundled with a game goes for $300 at the store, at least according to Best Buy’s website. And in the comments, Storr said that one of the associates offered to drive the teen home so that he wouldn’t have to walk home alone with it.

After the video went viral, it garnered a number of reactions from people in the comments sections of YouTube and Reddit, some of which ranged from cynical to just plain mean, proving that no deed, good or bad, can exist online without becoming a flash point for random people’s opinions. This led Storr to upload a second video in which he responded to the hate, saying “This is exactly what’s wrong with the world.”

In the comments of the original video, Store wrote,

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“Whilst people have some horrible opinions about Best Buy associates I can not begin to express how wrong they actually are. I posted this to show otherwise, can’t tell you how often I give people discounts or children that save money to buy items and come up a few dollars short. We are here to complete people’s lives not take away from it.”

While the Wii U has struggled as a console, there’s no shortage of great games for it, with Smash Bros. being right up there at the very top.