How Comcast-TWC Will End Your All-You-Can Internet Buffet

There are broad, sweeping implications for the proposed merger of Comcast and Time Warner Cable. This is not one of them. This is a very specific, fine print change. But for TWC customers—and, eventually, the rest of us—it's going to be the single worst part of the deal. Welcome to broadband data caps! They're here to… » 2/17/14 12:57pm 2/17/14 12:57pm

Strange Xbox Live/Time-Warner Outage Now In Its Second Day

This is the best part of Internet outages—when the Internet service provider blames the hardware, and vice versa. The customers really don't care what the problem is. But a "a subset of Time/Warner ISP users" that haven't been able to connect to Xbox Live since noon yesterday still can't get into the system today. » 9/23/12 1:00pm 9/23/12 1:00pm