It's real, and it's... boring. Back in 2009, we reported that some 500 Hilton hotels created a training video game, and it wasn't some PC game played on an HR computer. It was a PSP game with its own UMD disc. Well, now someone has gotten a look at its contents.
Hilton Hotels — the PSP game. The Hilton Garden Inn developed an employee training tool called ULTIMATE TEAM PLAY (their caps, not ours.) Here's a description of the game: