<![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups - Kotaku Comments]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups - Kotaku Comments]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @TheCleaningGuy:

no

freespeech

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> How many PS3 owners are having this issue? I'm having infrequent crash issues on 360, and I'd bet I'm not the only one.

royaljester

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Comment on Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups Tried the 12-step program... GTA4 still freezes and I still feel frustrated! I need a drink.

ImeldaMaynard

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Turn internet and rumble off. Try that first before you needlessly dump your save file. And folks at rockstar...maybe you should hire a new QA guy...

M00

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> In addition to the one time the game froze on me, I'm now having problems loading my save file. Anyone else?

M

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> PS3 freezes on GTA4 I got through the first 3 or 4 missions before mine froze. Could not get passed it even after multiple re0boots. Deleted the last save, still froze at the new starting point. Went to the web. Read about the 12 step fix. Did it all. Now it freezes at the game start...can't even get the game going. Seriously pissed off at this stage.

ShobhanaGurges

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Mine has locked up too...

and I agree with neojames 100%

Jammie_Dodger

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> PS3 people should turn off the internet connection and the game should work fine.

thakswet

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I am having major problems with my PS3 version. It has frozen on me 5 times this morning.

I WILL NOT GO THROUGH THIS 12 STEP PROCESS. ROCKSTAR, YOU NEED TO COME UP WITH A PATCH ASAP.

*wear seatbelts*

njhardcoreguy

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Has anyone tried blowing in the slot/on the disc?

used to make my gameboy games work.

Cheddies

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> 60GB I got for my B-Day last April, no problems at all with either freezing issues or online connectivity issues. *knocks on wood*

I really do hope they come out with a fix soon, I'm getting tired of halfassed BS for both systems, we pay good money for unreliable hardware and glitchy software. That really sucks.

vamponymouse

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> actually just got off of the phone with support and he told me that they are having problems with the online portion of the game. something is going on with the servers. so i disabled my internet connection and its working fine now. he said they should have everything fixed in a day or two

nickhuff

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> My game froze earlier tonight. On the load screen with the last mission in the corner. Poked around on the ps3 and saw that the saved data had multiple saves of the same mission. deleted 'em all but 1. worked fine after that.

CancerMan

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> It's entirely possible that GTA4 was thoroughly tested and yet this crash wasn't detected, even with a filled, full-time testing staff throughout the life of the project. Once it hits the streets, it receives MUCH more play-hours in just days than it did in the years it took to make the game. Considering the rarity of these issues (although, as far as I'm concerned, it's 100% because I can't play the damn thing), I think it's not unbelievable that this crash was simply not encountered by the devs.

Tzepish

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I had freezing issues on the second day of gaming. But nothing sense then.

PS3 60GB

I do not care how "limited" the affected are. A problem is present and needs to be addressed. I may not be having freezing issues at the moment, but I am in constant fear of it locking up because it was happening to me earlier. If I cannot save because I'm in a long mission or something I start to stress out hoping I make it to the end and save. It hasn't happened yet, but it will severely piss me off if I have to redo a mission because of system/software failure.

This is just sad. I remember playing Vice City for HOURS, pausing the game when I had to do something other than play and leaving my PS2 on for days straight. Ah, the good ole days.

chrisgriner

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> So where's the official Kotaku poll on this so we can see just how "all over the internet" this issue is?

tk.

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Big World: Well this is purely anecdotal but I know about 15 people with the 360 version on various 360 models and none of them are having freezing issues.

Gray665

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I have an 80GB unit and used the following options: Deleted Browser cache and cookies, turned off internet and the media sharing, turned off autosave and vibration (since I use the Sixaxis).

The game was great for a few hours and than in some really intense scenes it came back, but not too bad. The best part is, that I clocked 8 hours and 18 minutes of gta in one sitting.

kylo4

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> No issues on my 60 gig PS3 runs as smooth as silk.

spot778

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Denver80203:

Step 14. Buy another 360.
Step 15. Buy another 360.
Step 16...

I kid, I kid.

By the way, yes I understand it's annoying that Rockstar don't have a patch yet (and yes it's probably more annoying when they give out advice like this that doesn't help at all) but it's only been what, a few days since launch? At least give them a couple of weeks to figure out what's going wrong and sort it out... it's only a video game, not a nuclear power station control system, you can do without it for a few weeks.

quen

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Boxelder:
The same for me. Have a 40 GB PS3. Had minor problems with the game freezing for a second and freezing complete one time. Turning off network connection while playing singleplayer helped plus i feel like i have a more consistent framerate. It's funny while playing multiplayer online i haven't experienced any of this problems. Seems like Rockstar should look for the bug in the network connection routines. Maybe it's a problem caused by too many updates, which made the testing of the game a bit a mess... However, i'm sure there will be patch soon.

Superuser

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> GTA4 is so resource demanding, it's like a burn-in test program. Maybe the consoles that freeze have failing processors or RAM at particular memory addresses not commonly used. All the complex calculations will also make the system run pretty hot, possible causing chip transistors to short.

These can be possibilities as there's no rhyme or reason as to which model or revision of console is affected (PS3/360) and the majority of consoles run GTA4 without problems.

Then again it could be a hardware component from a particular vender, which was installed sporadically and not installed based on any SKU or MFR date. That would be bad record keeping though.

Is GTA4 utilizing processor features or chips not used by any previous games?

I don't know, just some thoughts.

JEG

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> So far, I've experienced it on four different PS3 systems and it's been great. This rare issue definitely sucks and it looks to be affecting just as many 360 gamers. Unfortunate!

sascha23

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @irnchriz: If it were the hardware, wouldn't this issue be present on other titles as well?

Captain Impulse

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I think the best advice is still to wait for the patch, maybe only try this once following the EXACT steps, because I heard some people bricked their PS3s by trying the uninstall fix too many times, but this 12-step "fix" points to that there might not be a patch if this somehow makes the game work. But I don't think this is something people should do just to play 1 game, hopefully R* still has people working on a patch instead of this kind of "fix" that might not solve the root problem and requires people to disable so many features.

I have heard some reports of the exact same freezing problems on the 360 but it's a lot less widespread and it hard to confirm if they are just signs of RROD or caused by the game. But I don't think x360 users have been vocal enough if they still have the freeze issue, esp the one that makes it so you can't even get past a cutscene. R* seems to not even really acknowledge or know about the reports on the x360.

stopcrazypp

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> If it was a fragmanting problem on the 360 you could copy your profile and save to a memory card and disconnect the HDD. There would be no issues thereafter.

Don't know anyone who has had problems but if you have had this on the 360 try it out.

irnchriz

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Ethyn:

They are hardly being lazy. Any changes made to the main game code could potentially lead to changes in the save files. This would mean that anyone installing the patch would lose their game progress so far. Not a small issue !!

irnchriz

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Funny, everyone is criticising Rockstar. Surely the blame lies with the hardware manufacturers. If they stuck to one hardware spec instead of adding or stripping out hardware features this wouldn't have happened.

Also, remember that this game was certified by Sony prior to release (basically Sony play through the game at their offices in Liverpool, UK.) At this point Sony check the content and gameplay and check to make sure it works on their systems correctly.

irnchriz

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I havn't actually had a problem at all with the 360 version.

I knew someday the PS3 would need the fixups that PC's need and now I see defragging? Soon antivirus? I mean this is what you get when you bring console and pc gaming this close. Although with your PC you actually have control.

flukielukie

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @natpoor:

Well, if you go to www.xbox.com and click on Support front page from the Support menu, you'll find an article titled Xbox 360: The Screen Freezes.

Follow it.

adinnieken

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I feel bad once again for all the ps3 fans out there... they can't catch a break

Murderdolls

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> 1. We admitted we were powerless over GTA issues-that our lives had become unmanageable.
2. Came to believe that a Power greater than ourselves could restore us to sanity.
3. Made a decision to turn our will and our lives over to the care of Rockstar as we understood Them.
4. Made a searching in Google and fearless moral inventory of ourselves.
5. Admitted to R*, to ourselves, and to another gamers the exact nature of our consoles settings.
6. Were entirely ready to have R* remove all these defects of game.
7. Humbly asked Them to remove the flaws in the game.
8. Made a list of all bugs we had noticed, and became willing to report them all.
9. Made direct posts like "PS3 version freezes" or "360 locks up" to such forums wherever possible, except when to do so would flame them or others.
10. Continued to take personal insults from posters and when they were wrong promptly pointed that out.
11. Sought through prayer and meditation to improve GTA IV contact with Multiplayer servers as we understood Them, praying only for knowledge of Network Configurations for us and the power to carry those out.
12. Having had a Tech-Support Guru awakening as the result of these steps, we tried to carry this message to gamers, and to practice these principles in all our affairs.

Furu

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Mine still doesn't work it has been 1 day since the release and still haven't been able to play the game
I WANT TO PLAY IT SO BAD DAMNNN

I2iIVI5

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Hmm...as I would recall PC Gaming gets knocked on for all the 'fixes' one has to do to play, and console has triumphed in this department, is this a sign of the times?

dolemite01

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @kubevubin: As Sony would say, "This is living". ;)

Captain Impulse

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I have a 60gig and i have temporary freezes but its nothing that bothers me really...

segamanxero

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> PS: i alreeady tried the above steps after formating to a clean install my game still freezes 15 minutes in i have a 60gig PS3. if that means anything.

gnudna

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> For those worried about defragmenting, Make a backup of your PS3 data using the backup utility it allows you to backup to an external drive or usb key depending on the size after its done format everything and recover the backup your system will be defragmented. i agree that they should add some kinda system maintenance utility to these systems.

gnudna

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> PS3, 60 Gig, bought secondhand back in July of '07.

Froze during the first few minutes of the game, looking around Roman's apartment. Required turning off the PS3 via the switch on the rear.

Froze again while walking around during the first hour of the game, about twice. These lasted about five seconds, picking back up again on its own.

Since then, I've put in about 12 hours into the game, and nothing else has happened. *crosses fingers*

Parapraxis

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Sounds bad... I hope I don't have to use a fix like that for my 360. Autosave is completely broken in GTA IV on my 360. If I have autosave enabled, it never actually creates a new autosave file after mission completions, it just says that it does. Then, after playing for hours, and returning to the loft for a save regularly, I turn off the console. Next day, viola, my save file has been replaced with an hours-old autosave file. WTF??? As a result I'm forced to play with the Autosave feature off, which is a major hassle. Haven't had the patience to wait on hold for more than five minutes, so no- I haven't bitched to R* yet.

MasterYong

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> George, [at Monk's]: "So you're GTAIV's supervisor?"
Sponsor: "Sponsor."
George: "Whatever. Listen, I'm very concerned about this game."
Sponsor: "It's doing very well. It's already on to Step Ten."
George: "Yeah, well when you don't actually do the steps, you can go through them pretty quick. You can get through six a day."
Sponsor: "Is there some unresolved issue between you and GTAIV?"
George: "I don't know. A little thing called Step Nine? Instead of an apology, it was beboppin' and scattin' all over me."
Sponsor: "I'm not sure what you want me to do."
George: "Well, aren't you the boss of this game? You shouldn't let it move up! When I was in the Cub Scouts, I got stuck on Weebolos for three years 'cause I kept losing the Pinewood Derby."
Sponsor: "You're quite upset, George."
George: "Well, I think you should drop it down to Step Two."
Sponsor: "Admit there's a higher power?"
George: "Yeah, let it chew on that for a while."

badasscat

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> So now we all know what M$ spent $100 million on.

cybereality

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> The only issue I get with the 360 version is that I sometimes lock up during multiplayer loading. Examples: from going from server to server or even simply starting up multiplayer.

But yea, reading about a "12 step" to fix a problem Rockstar is being lazy about is kinda lame.

Ethyn

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I had the same problems with GTAIV, My "fix" was to delete about 20 ~ 30gb of data off of my hard drive (mostly Demos, videos, and music) and turn off the RSS thing. Then the game runs fine.

Given that this problem mostly effects launch 60gb PS3s and add about a year of use. Most users PS3's by now are almost full with Videos, Demos, Music, and Images. Also given that GTAIV use both Installed Data and System cache, I can see how this is a problem for fulled drives.

DarkMan08

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Well I have a 40GB console and no issues installing, freezing, or otherwise. Guess I'm just one of the lucky ones.

firelogic

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @not_tom_brokaw: Is there any chance you have the Collectors Edition? I can't find the Flicker Filter option under Display either. I figure either I'm blind, crazy, sleepy, or correct that it's not there. Yeah, definitely one of those.

Hmm, booting up again... I've got:
Brightness
Contrast
Saturation
Subtitles
Radar
HUD
Weapon Target
GPS Route
Handbrake Cam
Language
Default

None of those look like "Flicker Filter" to me, and I scrolled through all the options for all of them, none have a flicker or non-flicker filter setting... I have the standard version of the game.

Camann

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Okay, failed for me (big surprise), but I couldn't find any "flicker filter" in the options to disable either...

It did seem to run for a while before it crashed though. I skipped the opening so I could get to the options fast, and I almost completed watching the next cutscene before the freeze. Meh. I can't say I'm surprised this didn't work, but it's still disappointing.

Camann

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> This does not work; not at all.

severeon

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Alidar: That issue completely disappeared for me as well. I'm beginning to think the bug that causes the lockups is related to something near the beginning of the game, because after the first few missions it disappeared, and before it was pretty much constant.

Abriael

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Abriael: Same here. I had freezeups, but it hasn't in a relative while. Also the issue with the whole screen just pausing for a second or two is a lot less frequent now.

Alidar

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Jonny_eh: THIS IS SPARTA!

Sorry, you set it up so perfectly.

And for those mentioning the 360 problems, there has been a "fix" brought up for that here.

Apparently it basically defrags the 360 HDD from what I understand, but I don't have a 360 so I'm following the 12 step plan. Right now it's basically my only hope.

Camann

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> If it crashes on my 360, I don't see how I'll know if it is a problem with the game or a problem with the 360 (since mine crashes from time to time, most recently, on Mass Effect and Portal). I'm convinced mine is headed to RRoD #3...

natpoor

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Wow, gotta love next-gen gaming!

kubevubin

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @PowerButton: Yeah, they should probably amend the post to include the Xbox 360. If you hit the link to the original article, there are people reporting problems with the Xbox 360.

Better yet, the question should be posed as to why Microsoft hasn't even officially acknowledged that there are issues with GTA IV on the Xbox 360. Maybe it's to avoid all of the negative press that all these websites seem to be directing toward the PlayStation 3.

Big World

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Cunder: um, yes, there is. Under the "Display" header.

not_tom_brokaw

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Actually the problem seems to have fixed itself for me on my 60 gigs. On the first 2 days I had the game, it froze quite a lot. Then, it never experienced a freeze since.

The real problem is that I can't still access the multiplayer, and that pisses me off quite a lot.

Abriael

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> wtf

CREEPINGvDEATH

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> i dont understand, why the entire internet keep talking about his as if this was only a "PS3 bug", i know this happens more on the xbox 360, and im not trolling. Just know it cause the videgame forums say it. The "gta 4 bugs" happen a lot more on the 360. just to be clear

PowerButton

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> What do all those things have to do with each other? This is madness.

Jonny_eh

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Many Sony products like to use FAT32, which very much does have the issue of fragmentation. The PS3 internal drive's format appears to be a mystery as far as I can find, but it is possible that it uses a file system that is very resistant to fragmentation.

In any case it shouldn't cause an actual crash. You'd see it more in things like slow scenery popups, or maybe a momentary pause when walking into a new area or turning to look at something for the first time. In extreme cases, a noticable pause when switching radio stations. Delays on things that would load from the disk.

fuchikoma

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> So this is what Microsoft paid that 50 million for...when they went for a new type of exclusivity.

egghead329

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> So for one version, we're told to delete everything and start the game over. For the other version, they're pretending that no freezing problems exist.

God, I love paying for the privilege for being the QA tester for a game with a $100 million budget.

Alidar

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> first off, why can't I view any of the comments? it says there's 48, yet it's blank...

anyways.

I think I'll call shennanigans on this being a fix. This just sounds like, most likely, basic troubleshooting steps for issues in games associated with a PS3

kathartik

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Denver80203: @jambe:
According to Captain Impulse both versions seem to be having problems. Microsoft just hasn't acknowleged this problem yet.

TheCleaningGuy

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @MoeB: Maybe it needs EMM386 to clear up some memory?? Or maybe we need to delete ramdrive...

Talryyn

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Step 13: Wrap game in towel.

ShirtGuyDom

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Whether it comes from Rockstar or Sony (or, to a lesser extent, Microsoft), somebody needs to get this problem fixed. Like, now.

It's too big a game to have these kinds of problems.

@kylo4: @red: Sorry guys, I didn't mean to generalize. Whatever you decide to do, be careful. I heard that deleting the game date for GTA IV and simply re-installing worked for some people. Another thing you can try to is disconnect your PlayStation 3 from the internet until the install is complete. These are pretty safe solutions that shouldn't force you to mess with data from any other games.

Big World

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> The GTA Twelve Step Program does not work. I just tried it. I got to the part where Roman gives u the cell phone, right after the cutscene it crashed. This freezing problem is just unreal. Ive tried to the play the game over 50 times each time thinking it would just WORK, only to have it freeze after 10min of gameplay. Ive done every possible remedy and fix that ive seen over the internet, I even formated my hard drive without backing it up. I also have had four different copies, three from Gamestop one from Best Buy. Plz R* and Take Two bing out a patch quickly so i can play this masterpiece of a game.

A-10_Thunderbolt

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @KuromanKuro Live and PSN:

Words fail me.

I hope that your post is, in fact, a troll of such chutzpah and genius that it should be immediately inducted into the Billygoats Gruff Hall of Fame. Should such a hall of fame not exist, one should be immediately constructed post haste. Any origin of your post that does not originate in literary genius is just too horrible to contemplate.

thebigsmoke

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Hmmm, I did none of those steps and have no problems with my 60 gig PS3 which was bought when Sony said they were gutting the PS2 parts.

I have all those features turned on prior and have Final Fantasy 11 installed on my PS3. Plying GTA4 w/o any problems. I also have gigs of Rock Band stuff on my HDD.

Just for the record in case that helps anyone.

angry_gamer

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @KuromanKuro: There's a difference between "freezing" and "slowly shifting still images."

Maldron

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Suddenly playing around with the Windows registry to get your game working doesn't seem so bad.

MoeB

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> There is no such thing as a Flick Filter on the PS3 GTAIV version.

Cunder

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I bet a lot of people are just being impatient. I installed the game 3 times before realizing that it cycled through all of those pictures before it started loading. People are reading that it's freezing up and think that if it doesn't load up immediately then they should just delete their info and start over again.

KuromanKuro Live and PSN

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Step 13. Buy a 360.

Denver80203

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Big World: This is the first game besides Drake Fortune that I have ever experienced a problem with. I've never had a problem on any 360 game and yet with PS3 I get these problems.

I'll follow the steps, but I have 55GB free on my HD so it shouldn't be that fragmented.

kylo4

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> This won't be fixed until Rockstar finds the actual problem. A patch is needed, not some stupid 12 step "fix". The problem seems to be that they didn't test launch models when testing the PS3 version. That's an oversight on their part.

LittleBigPlaneteer

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Aaaaand the results:

Time to follow "12 step plan" re-install , configure the game: ~20 minutes.

Time until game froze ps3: ~2 minutes.

Not exactly a great return on investment.

@LittleBigPlaneteer:
With all due respect, I'm sure only a small percentage of total purchasers are affected... but I have yet to speak to anyone of the still-significant-number-affected... who has had anything resolved. I have yet to hear from a single person who any of the suggested fixes has resolved anything.

thebigsmoke

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Big World: i know 1 person with a ps3, and his gta4 doesnt work.

its not a representative sample, but he and i consider it pretty telling anyway.

he doesnt follow news sites so im waiting to hear of a fix for him.

red

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I don't have any problems even playing with DS3. Sounds like a lot of suggestions with no basis in fact. Like I said in another thread 'standing on your head' might have as much of an effect.

Watch this end up being a memory leak or something else requiring a patch if it's that random. Like I said I've had no problems on my PS3 with the game.

Mongoosekun

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> they made that BS list up!... I have a 60gig here and it is ok so far.

adolfo-gomez

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @Barbara: Thank you for taking the trouble to try it. I'm going to assume my troubles won't disappear either.

Maldron

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Okay that was fast.

I followed everything perfectly on the Gamespots page and as soon as I picked up Roman from his work the game crashed in the garage.

Thank god I copied my game save to a memory card before deleting it. Now what do we do?

Barbara

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @googleguru: If you read the comments (at least on this site), the vast majority of gamers, myself included, are not experiencing this problem. It's likely that a lot of people are aware of it and posting about it, but only a small percentage are actually experiencing it.

Big World

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I'd hope a fragmented hard drive isn't going to cause the crash. The data should still be good just read a bit slower if fragmented. Having a background defrag process is a good idea though.

While we shoot the shit about possible causes I'd wonder if there is some connection between the online capabilities of the game and the fact that millions of people are hammering it at the same time. What if the game is trying to upload/download some background data but the server response is corrupt/truncated and causes a crash.

Just a thought.

Jelster

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @googleguru:

Not the internet you say?! Seriously it's only affecting a small percentage of people. Many of whom have already resolved it.

LittleBigPlaneteer

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Broken-ass PS3 gamer reporting for duty Mr. McWhertor, sir!

Hey at this point I'll sacrifice a chicken if they think that'll help.

The real cruelty in my case is that I had no problems for about two hours before the freezing set in - so I got a *taste* of the goodness... that's just cruel.

Will report back shortly after I finish chanting fell passages, burning incense, and whatever else is in that horrific list.

thebigsmoke

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Step 13: Buy the version of the game that actually works.

Step 14: Hope that the console you're now playing it on doesn't brick.

jambe

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> A small problem? It's all over the internet.

googleguru

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I don't care about disabling the internet because I don't want to spoil the single player with internet spoilers. it'll actually mean something when I unlock new weapons and parts of the city.

Boxelder

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> This is the worst 12 step plan I have ever seen. Anyone who has played the game and done a few missions (to say the least) won't want to delete all their save game files...

Imagine if they did delete their saved data and it still froze up...

fox1024

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> mine works fine on my 60 gig ps3. i just have trouble reading the on screen instructions and cell phone. its a great game and all it just feels different. maybe i should switch to classic controls

j.howlett

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> And really... Disabling the internet for a game where the online multiplayer was such a huge selling point for me just isn't something I want to do.

Maldron

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> hellos fellow Liberty city Citizens. I had a few hangs on my first day of playing, 2 second pauses, rare. As a PC gamer it wasn't a big deal. however, for the past two day I've been playing disconnected from the PSN, and I have had zero problems since then. I haven't tried playing connected again, so I can't be sure that's the root of all evil, but if you are still having problems try diconnecting from the network and you should be fine.

Boxelder

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> You can do the twelve steps of reconfiguring your game on the PS3 which requires a mandatory 5 minutes installation, or you can get the 360 version.

BlackFreefall

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Ugh. Destroy the media server? It took me this fucking long to even get it up. Delete my other installs? So I have to go through another 20 minutes for DMC4, another several for Ninja Gaiden, and still more for Resistance, Ratchet, Heavenly Sword, Eye of Judgement, Armored Core? You know, throwing things against the wall until it sticks doesn't qualify as solving a problem.

Maldron

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @not_tom_brokaw: That is not unlikely, but then again, when have Gamestop employees every been an expert on anything?

I do find it strange that the PS3 doesn't have a defrag program. I often put videos and mp3s on my harddrive, and then delete them later on. This last weekend I was actually searching for a way to defrag, for prevention's sake, but of course there is none.

So I have an idea. Let's all stop whining for in-game XMB, and start whining for a defrag solution in the next PS3 firmware update.

PissedPS3Fan

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @PlasmaMachine: I was thinking the same thing. Originally, the story was they had no idea what was causing this. It seems this is still the case, as they're pretty much having you do every generic trouble shoot step possible, hoping one will fix it.

I would be pissed, but my copy is fine on 360.

jonathan.

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> So I went through all 12 steps.

As I went to exit the pause menu, the game froze on me.

Seems like that worked...

Retrosmith

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> The next generation starts when... you uninstall, wipe your saves, turn off a bunch of stuff, reinstall, turn off a bunch more stuff, etc..

I might as well play the 360 version if I have to start over.

lowe0

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I've been playing the crap out of the game on my 60gig PS3 and have yet to run into any freezing issues. I'm very curious to know what is actually causing this.

PissedPS3Fan

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @not_tom_brokaw: Considering some of the solutions I've been reading online, that diagnosis seems to be a very possible reason for the freezing. Nearly every solution I've read online asks to people delete files on the HDD to allow GTA IV to save it's data unfragmented.

Personally, I haven't experienced this problem on my PlayStation 3, and my buddy hasn't had any problems with his Xbox 360. If I were having this problem though, I would probably wait for an "official" solution. Trust me, you paid too much for you PlayStation 3 or Xbox 360 to screw around with it.

Then again, it's GTA IV. Boy, I'm happy I don't have to make that kind of decision.

Big World

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @not_tom_brokaw: I don't know about a defrag program, but I have been thinking about what could cause the freezing on both consoles and something tells me its bad save files since that would be the only thing the two systems have in common. Although I could be completely wrong and the freezing could be caused be a unique problem for each console but that seems highly unlikely, then again stranger things have happened.

ocalot

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @not_tom_brokaw:

Interesting theory about the files being fragmented. I always wondered if the reason my Xbox 360 takes forever to load up my arcade titles -- and even my online profile when I boot it up -- is that the hard-drive really needs to be re-organized and defragmented. I have the 120-gig drive, and it seems like something that could be a problem, but who knows?

I don't know if this is related, but ever since I got my Xbox 360 back from the repair center, my Xbox 360 doesn't seem to recognize that I own the full version of Puzzle Quest, even though I am connected to my online profile! I get these weird messages about having to install the full version, but when I go to install the full version, it says I already own it.

So weird. I finally figured out a fix. I have to click on purchase full version, then click on "download" the full version, and instead of clicking "play now", I have to click "continue," and suddenly, the game realizes that I own it, and I can finally play the full version.

I have to do this every time I start the damn game now! So dumb! (And of course, I only figured this out after deleting the level 49 character I had spent countless hours on.)

DugDawg

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Seems like they still don't know how to fix it, they're just having you go through everything in hopes one of steps works.. pretty lame. No issues so far with my 360 copy.

PlasmaMachine

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> @TheCleaningGuy: I believe a similar, if not identical, issue is also happening on the 360, but no fix has been announced yet. I have no idea of the rate of impact on either system, but it seems pretty low for both.

Captain Impulse

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Step 13. Do the Hokey Pokey
Step 14. Turn yourself about.
Step 15. Invoke the names of the Great Old Ones and unmake reality.
Step 16. Bring about new reality in which GTA4 actually works on systems.

There, that should take care of things...

AlKusanagi

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> That blows. This is like pc level of problems.

t0yrobo

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> what about 360? i have yet to get past the first 45 seconds of the game. it really sucks :(

Badassiousness

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Are they fucking kidding? How about they try this, I know it seems radical but:

Step 1: Download our update that fixes the lock-ups

Step 2: Install the update

Step 3: Enjoy the game

neojames82

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> My copy and my fiends copies work absolutely fine on Xbox.

ortegar

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Comment on Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups OK, this has already been tried by many people, and doesn't work, unless you are locking up due to the multiplayer trying to connect. I have tried all of the items, and no joy   Vincent J. Grindel vgrindel@yahoo.com   There are 10 types of people in the world. Those that understand binary, and those that do not. ____________________________________________________________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ

RussellDadgum

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> A gamestop employee told me (after I mentioned the freeze problem) that a possible reason why it's locking up is because the files are fragmented; and that it is compounded by the fact that none of the console companies have come up with any sort of defrag program. Anyone care to confirm/deny it?

not_tom_brokaw

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Nvm, you do have to uninstall the entire game, lol. Might as well sign you up for a 12 step rehab program while it's at it. And what's the deal with disabling your internet and rumble functionality.

DugDawg

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> gimped? :P

hollowfreak

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> I'm having this problem so I'll try out the 12 step program and see if it works.

Barbara

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Hmm...
Destroying my hard drive, or GTA 4?
Is this problem happening on 360?

TheCleaningGuy

]]> <![CDATA[Rockstar Support Suggests 12-Step Fix For GTA IV Lock Ups]]> Well crap, sounds like the fix entails everything but uninstalling the entire game.

DugDawg

]]>