<![CDATA[Repaired Xbox 360 Comes with Freebie - Kotaku Comments]]> <![CDATA[Repaired Xbox 360 Comes with Freebie - Kotaku Comments]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Well ive had three Xbox 360's in a year and a half.i had one repaired a month after having it,and one replaced after a year,after i found out that the warranty went up to a year!when i got the (new)one i got an apology letter in the letter it stated that they (Xbox)would perform the warranty registration for the replacement console,and cancel the old registration.just so they can tell me that the warranty did not start over with the new console,are you kidding me i am sooo pissed off.the customer support line has a bunch of idiots that keep you on hold forever just to come back on the line and tell you that they need $100. dollars.i have not had the new console but for 6 months!!they really cant get away with this robbery can they???

donnafazzingo

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> What's funny to me is that Best Buy puts "XBox Pro 360" under their SKU's as the last one under the price for product replacement plans since this is such a well-known issue. Nowhere does it mention the PS3.

MrMerkin

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @subnet6:
Hey, I really don't care what you think. I stole from Costco and I don't feel bad. I've been screwed over by big companies numerous times in my life (Costco included) and I really don't give a shit about them anymore. They will fuck you over and take your money without thinking twice about it.


sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> It won't kill em, you're right, but if thats the standard by which one should determine whats ok to steal, then I should just be taking $1 from every guy I see. It ain't gonna kill em. Right? So its ok then right? Or the "I pay them $50 per year". Thats a good one too, but not very original. You do realize that the $50 you pay per year is earned back by the fact that you can buy things closer to/or at wholesale than you could not at a retail store. You must think it's worth the $50 or you wouldn't be a member. Thats the way price clubs work.

You see, people who steal (particularly people who steal small amounts from large companies) always have a rationalization for it. It's definitely easier to steal $5 then it is to pay $129, even if you have to spend a couple minutes convincing yourself that its ok to steal.

subnet6

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @subnet6:
Well, the way I figure it, Costco can afford to lose a couple of dollars a lot more than I can afford to lose $129(which is what I would have had to pay to get the 360 fixed). Like I said, I pay $50 a year to them and I feel that after paying them some $300 or so in membership fees so far in my life, that wasting a few dollars of their payroll isn't gonna kill them.



sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> "I don't feel the least bit guilty for costing them a couple of bucks."

We all have different tolerances of theft. Yours is clearly "stealing a few bucks from a large corporation is OK". Mine is not. Take that as you will.

The right and wrong of stealing aside (yeah I know, amazing that we're even debating it) it still doesn't make sense to punish Costco for Microsofts slow returns policy and faulty hardware.

subnet6

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> So I just got off the phone with XBox Technical Support...my console has been freezing up after a few minutes of play, originally just with a handful of games, eventually progressing to a few minutes into any game, including XBLA games, and what finally broke the camel's back, after a few minutes watching Simpsons on DVD.

Spoke to both a front line rep, and a supervisor, but because my machine doesn't actually SHOW a RROD, they don't consider the problem to be in warranty.

Mend0zA

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @subnet6:
Hey, I pay Costco $50/yr just so I can walk into the store. I don't feel the least bit guilty for costing them a couple of bucks.

If my 360 had broken after they extended the warranty I may have sent it back to get fixed. When I called Microsoft and they told me I had to pay $129 up front just to send it back I was enraged. I take excellent care of my electronics and I know that it was their faulty parts that caused the problem.

If Microsoft wanted to make this process a little easier for everyone, they should send out a replacement 360 right when you call them. When you get it in the mail, you take out the new one and put the broken one inside and ship it right back.

That's what Samsung did for me when my monitor broke and I really appreciated them minimizing the downtime I had to endure.


sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @ SOBJW

Well, at least that way, you wouldn't be a thief.

subnet6

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Ahaha...

Call it a joke.

I received my "third" unit in a year and a half two weeks ago.
Yesterday night, after an hour or so of Bioshock... RRoD !

I am officialy quite pissed off at MSFT... I don't care about the one month of gold live, it is the minimum for me not using Live (because console is away).
So this solves my payment for Live, but what about me not playing my console AGAIN.

pfffff

Orph3O

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I beginning to think the only reason i have a PS3..is so i have something to play in the months my 360 is away getting repaired.

brodie123

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Exactly how mine arrived, which i got back tuesday. but if you think about it..at MINIMUM they should be giving you that free 1 month.. it took 5 weeks from the time i sent it off to get it back. so really, im out a week of xbox live that i've already paid for, something, thanks to shoddy craftsmanship, i was unable to use.
they should be throwing in a month or two and a free XBLA game.
You'll also notice that they didn't actually send you YOUR system back. They sent you some other dudes(or dudetts) under the verbage "replacement unit".
Whatever works.





brodie123

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> REPLY TO "THE RETURNERS"
Wow, what a friggin' mess. I can only imagine what the people in customer service have to put up with. Granted I'm sure there will be times when you get different CSR's or their managers and have a horrible experience but that's most every call center in the country.

I've worked call centers and know that most of them are private entities representing a company so there's little chance that you're actually speaking with "Microsoft" but rather a company that's contracted to take calls for MS.

But what I find almost unforgivable is that people are reporting several returns back to MS. I guess that games must be really worth the aggravation. Me, I couldn't see continuing to support a faulty product. I don't care how great it seemed. And consider this Xbox fanboys: if you're returning the product more than your playing it, is it really worth it?

Although the PS3 is pretty slow going for the PS3 this year I never had to worry about my PS3 blowing up. I've left it on for several days at a time with not one hiccup. And to pay $600 for a premium product with a bright future was a much better investment than having to return a product several times.

I can only imagine what the return rate will be once Halo 3 launches. And what about the "special edition" Halo themed 360. Is that going to be the same crap with a new coat of paint?


incredibilistic

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @incredibilistic: yes i had to go threw multiple returns and wen i got my first one back before i even turned it on i went and bought a new year worth of live card then it broke 15 min after i turned it on by the time i got second repair back my 13 month live card had expired. 50 bucks down the drain. Why do those cards have expiration dates?

Thejamielynch

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> xbox customer support is horrible the fact that they are fixing a defective product for free is not something that they should be recognized as doing something extra for. Its and obligation to fix a 450 dollar item that breaks from routine use at no fault of the owner. I think that the 4$ card is a joke to most people it pissed me off more then anything. I really like this website but this is not a step in the right direction. And if anything you should be reporting on the number of people who recieved a broken refurb, how crappy their customer service reps really are, the fact that there are not enough repair centers in america, or how wen u call 1-800-4my xbox ur on hold more then ur talkin to a person and that u have to talk to 4 diff people that have no power to help u other then to say i can connect u to my supervisor please hold. So u have to explain ur simple problem 4 times
me - "My Xbox is not reading discs."
xbox rep - "Did u check the power cords"
me - "Everything is working except yall sent me back a rebfurb with a broken disc reader"
xbox rep "ok well do u have a cooler fan pluged into it? Because microsoft doesnt make that so it must be whats causing ur rrod"
me - "No i dont have a rrod"
and i have to do that like 6 times.
Then when i finally get to highest level rep he makes all these promises about what he will do to make sure i get a working xbox on my second repair. and i never hear from him again. When i call back to 4my xbox and start over the new top level guy says he cant do anything bout the other guy cuz hes in diff building and he cant do anything with my account becuz the other guy is assigned to it and he can supercede him. So im basically S O L. Finally got my second repair back sold it to my lil brother. Let him have the stress ha








Thejamielynch

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @vecha: hope you aren't saying sony is better.
Ever heard of the ps1/2?
Microsoft is fairly new to the game...give them some slack..they are doing a hell of alot better then sony is doing.
I like my ps3.

Sony never had a systemic 30% failure rate and design flaw acknowledged in all consoles that caused them to die. No one ever bought 5 ps2s, no one had 11 ps1s replaced. They had a large number of bad parts that resulted in disk read errors.





Belain

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @subnet6:
Yes, you're right. I am soooo sorry that I did that. I should have just ponied up the $129 Microsoft wanted to fix my system and then waited 3 to 6 weeks for it to come back. Maybe I even would have gotten a free month of Live for my troubles.



sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @incredibilistic: I had my 360 replaced about a year ago by M$. The replacement died this morning. I have a few friends that are on their 5th and 6th replacement respectively. Garbage in/Garbage out

But that garbage does play some fun games while it works. Here's to hoping this holiday season releases justify my PS3 purchase. Warhawk is fun, but Halo it is not.

DrunkenTrom

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> If the new chipset fixes the issues, (which only time will tell) it would be great if Microsoft had a free exchange program, where people with old chipset X-Boxes can exchange for free their crash-prone systems for crash-free ones.


As if.

onikuwagata

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> you're not so special, i got the same thing.........now i feel all generic.

VenoMuS

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> How is it a step in the right direction? The hardware is still error prone. This is just their way of making sure you keep on accepting the fact that their console has design issues with the possibility of having to return the console in the future.

kunio

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Did they add a heat sink to it?

Enigma_20XX

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Something that should already be free...

Torokun

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I got the same thing from them today, except instead of getting back the Japanese 360 I sent them, they returned an American one with a letter about how they had to send me a new system, which I can't play any of my Japanese games on. When they had recalls on the first Xbox, they sent me replacements via EMS all the way from Japan but I doub that's going to be happening this time around

FTANK

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> This is customary. Got one with my second 360.

SandsOfTime

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> This is standard, I got one when my second 360 got repaired, I can't remember if one was included with the first.

SandsOfTime

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Here's my question: Has anyone had to send back a console they got back from MS service?

I ask because I wonder if the one you're getting back has been freed from the problem that causes the RRoD. If not then it's garbage in, garbage out.

If the systems being returned are not getting the RRoD then that's good as MS is replacing the systems with the problem resolved.

If not, again, what's the point? If that system is doomed to fail then they're only making more work for themselves.

incredibilistic

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> On a somewhat related note, I wonder how these cards will work for those that paid for Live with a credit card.

I mention this because I had to fight with Live when I renewed my second year. I signed up the first time with my CC in Jan of 06. On the New Year's Eve for 07, my card was stolen, so I had to have it replaced. About two weeks later, I just went to Best Buy and bought one of the 12 month + 1 free month cards, because I was waiting for everything to get straightened out and for my new card to arrive (and I knew any charges would not go through since it was a different card).

I found out the following month (After my Live service was turned off, even though I had the next 13 months covered on my account) that if you signed up with a CC, they will keep charging your CC, whether you have a pre-paid card or not - that is how it was explained to me.

I went round and round with Live support, explaining that my card was stolen and I wanted to use the pre-paid card I had already entered. I was told I couldn't do that, because I had signed up with a CC. I had to use my new CC to renew my second year, and then ask MS to not use my CC, so (hopefully) next year, my 13 month card from BB *might* take effect for 2008. I didn't make much sense to me, but I worked with multiple CSRs and they told me that they couldn't use the Live card that I entered before my account expired unless they "de-activated" my card first from renewing. I then asked, since I had to renesw using my CC anyway, if I could take that unused (but entered) Live card and apply it to my wife's silver account, and they said I couldn't (I had to try - it kinda bugged me that I had paid for a year for live on my account that they wouldn't let me use).

I bring this up (Sorry for such a long story), because I wonder if people will have to go through what I did for my card when they try to use this free month of Live card; or if it will just renew from their CC one year later and ignore the 1 month card. I'd advise anyone who gets one of these cards to keep an eye on this, or even to call to verify that you won't need to anything special with your CC like I did.

plumenoir

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> hopefully my 5th xbox will be the 'good' one...

radster

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @DRUNKENTROM
Broken English? If you called 360 tech support then you were put through to the center in Texas.

Mendou

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @LordMaim:

hope you aren't saying sony is better.

Ever heard of the ps1/2?

Microsoft is fairly new to the game...give them some slack..they are doing a hell of alot better then sony is doing.

I like my ps3.

Vecha

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> During Holdiay 2005 (to early for you casuals) they would give a copy of PDZ or Kameo or an extra wireless controller if you compalined enough when your console went RROD.

poematik14

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I dont give a crap about microsoft anymore. My 360 broke, it didnt got to RROD, it just started playing up black and white. Its the hardware cos i checked my cousins box and wires. Anyway, microsoft wont fix it, just sent me crappy advice like using it on a different tv. WTF. Even when taking it into account that they have addmitted online that there console is crap, the insides are made by the cheapest bidder and they have extended the warrenty because of it. But because my console isnt showing the red ring - there not interested. Yes i could trash the thing and make it RROD, but i just dont care about that company anymore. And as much as i dont like the PS3, i how it out sells and burys microsoft crappy box. Am i bitter...yep?

Voorhees

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Microsoft doesn't care about the little guys. If you live in a country where they didn't officially launch the 360 you're fucked because there is no way you can avail of the warranty they offer. To Microsft: we are customers too you know.

godric21ph

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @subnet6:
man, the us sucks for returns then.
in the uk we have a nice little law called the sales of good act. under section 14b i believe. if a product is not able to perform the function that it was intened for then as a consumer we get to return the product and have a full refund, it is illegal for a store to refuse. all liabilty is with the manufacterer then.
all is good, goto love sale of goods act




buncey

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> yeah, well i had one of those cards. it took me 6 weeks to get my system back and evrytime i called i went through to somebody who had no grasp of the english lanuage whatsoever.
its only cos of halo 3 that i just dont say to heck with it and go buy a ps3.
i bought mine on launch day, wish i hadnt. the one i recieved back is soooo stupidly noisy i used to wonder what poeple were on about when they said about the noise the 360 made. now i know....



buncey

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @SOBJW

Hmm, how am I screwing over the retailer or other shoppers?

Are you serious?

First, many retailers DO put returns back on the shelf, simply because more "defective" returns are simply dumb users and the product is fine. If it comes back a second time, it's considered to actually be bad and then returned.

Nevermind that though. Lets pretend you didn't just screw over a 10 year old on their birthday. You're still STEALING from the retailer.

You may be surprised to hear this, but that 360 didn't just appear on that shelf to begin with. It was delivered on a truck. That truck was unloaed by a paid costco employee. Then another paid employee put it on the shelf. Yet another paid employee checked you out when you bought, another paid employee checked it back in for your return, and a final employee scanned it in for return to manufacturer as defective. All these employees cost money and subtract from the profit on the 360 for costco, which, as well all know, is very small to begin with. Well, then the new 360 comes to costco, it has to go through the hands of all the paid employees again. Costco has a cost of doing business based on how efficiently they handle products. Do to your lazy ass "switcheroo" scam, you have effectively doubled that cost, taking a big chunk of the already small profits. This makes electronics and the return of the a severe liability. THATS why many companies don't allow returns, or charge restock fees. Restock fees are not meant to gouge consumers. They are meant to recoup the losses incurred by accepting returns.

So yeah, if you pull a "switcheroo", the only one you're hurting is the retailer. You actually HELP microsoft save money by doing this since they don't have to pay all that fast freight charges to individual users or give away free LIVE memberships, or pay customer service people to take your return calls.

subnet6

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> All they give is a 1 month. They should give a 6 month for all the bs the put people through. My 360 died last Xmas, I was not given any kind of freebie. I also didn't have any problems with Xbox support. The girl I talked to was really nice, I actaully shot the shit with her for about a hour. I had my 360 back 10 days after I mailed it out.

Bluespruce

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> My BIGGEST problem with all this was when Peter Moore was claiming a 3% hardware failure rate, and that that was well within industry standards. You all know full well that he had the data that stated otherwise, but we were made to feel stupid. And even when I called the 360 Support Line they were shocked that I was having problems and made me feel like I was the only person to be having such a problem.

I like to see good console competition, its better for the gamers. I was pulling for Microsoft but this recent experience has left me so bitter.

Solarion

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I wonder if history will be kind to us gamers when they look back at this product design fiasco. Literally we all have accepted a smoldering piece of crap console wise, just because of gears of war, halo, bioshock, and matchmaking on live. Are we idiots? Total drones? My mind tells me I should put my 360 in a paperbag filled with poop and light it on fire on MS's doorstep. My heart tells me I want to play Halo 3 and Eternal Sonata.

Belain

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> My first RROD came with one of those fancy little memberships too. I'm just hoping my second will come with a free copy of halo 3 since Microsoft will still have my box when launch rolls around...So much for getting the first frag on live =/

nodoubleroots

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> What if you have you've had a live account for more than a couple of years? That card doesn't mean crap. Maybe they should give you a couple thousand MS points.

DJ Magneto

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> When my 360 died in July, they sent me a one month free Gold card too. Ironically, the entire fiasco took 30 days.

Ken Edwards

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I've had a total of four 360 systems break down over the past year, so, I know the routine when it comes to MS customer service. They first send you a free 1-month Xbox Live Card, (first and second breakdown) and then, they give you a choice between their "Greatest Hits" games. (First time around, I got Viva Pinata). After that, they gave me another game (PGR 3).

Hopefully, my fifth system won't conk out on me, but if it does, I'm SOOO going to request an upgrade to an Elite. Or at least, a year's worth of Live on their tab.

Regardless, though, i still love my 360. Sure, it might be the worst-built console I've ever owned, but I wuvs me some BioShock! :-D

djkibblesnbits

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Terrorsaur: Microsoft did give me a copy of Gears after my third dead Xbox. I ended up with the choice of a few different titles (off the top of my head, Gears, Viva Pinata, and Kameo), a wireless headset, wireless controller, or an undisclosed amount of points. I don't know what it takes to get them to pony up the goods. The employee that offered it to me was outside of the repair center; I'd been escalated a few times. If you've had multiple broken systems though you should definitely push for some sort of compensation.

ericbock

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> When my PS2 broke down (or more accurately when I had drunkenly tripped on the controller cable sending the PS2 to the floor, but shhh as far as Sony know the drive had "just stopped working") I rang Sony and the very next day they had someone arrive at my home with a brand new replacement. Now that's customer service. I was so impressed I actually felt a little guilty about my previous trickery, so when the drive on the replacement genuinely did start playing up I bought a new one rather than having it replaced to sort of make up for it. Anyway, point being, 360 owners should get this level of customer service, having to wait weeks doesn't seem to be acceptable, in my opinion.

Firenfunk

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> F Microsoft, F the XBOX and F Peter Moore. I've had my 360 break 3x now. If they want to make me feel better how about they dip the LIVE card in broken glass then have have Bill Gates shove that card up his ass sideways.

Solarion

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> My 360 gave up the ghost this morning during a match of CoD4 beta. The gentleman on the phone seemed excited when he informed me that I would be rceiving a 1 month gold sub card for my troubles. I jokingly asked him if I would be receiving 2 seeing as this is the second time in the last year I've gone through the RRoD experience. Big mistake. He began to talk fast and lost all composure as he fumbled through broken English about how he wasn't sure but would ask his superior immediately and could I hold for a couple of minutes. I inadvertently turned my so far pleasant customer support session into an hour of wasted time with periods of being on hold and transfers. In the end I recieved another apology in less broken English and the promise of still just 1 sub card. I really just hope I get the accursed system back in time for Halo 3. Thank god Warhawk came out yesterday so at least I have something to play.

DrunkenTrom

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> just wnated to say my wii died. ,y wife is devestated lol

MassaLefty

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> This happened with my brother when he got his 360 back.

madman83

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @krokus: ugh. they also gave you a kotaku commenting account.....


bastards!

shaunomacx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> they gave me free online with my warhawk game. did anyone else get that?

krokus

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> History will show that many of the great MS unwashed (including myself), were grateful for the token treats (1 month subscriptions, free bubble wrap, roomy cardboard box) tossed to us by our gaming Lord as we struggled to justify keeping a product that was/is nothing but a ticking time bomb waiting to red-ring. In the not to distant future, there will be two kinds of 360 owners, the 90nm chip-er and the 65nm chip-er. I just hope that we 90nm chip-ers will be able to sell our 360's to the needy. Maybe to companies researching more effective earplug designs or to help keep the less fortunate warm. I hear the Nyko is working on an oven and heater accessory for our device. The first Xbox looked like a brick the second well...

chrisvioxxx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @biobob: so lemme get this straight, your 360 needs repaired but you cant be bothered cause you need a gaming fix? does your 360 ONLY play CoD3? your comment makes no sense. send it back or dont. that was a strangely lame attempt at an excuse.

shaunomacx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I got the same letter and everything... yet 2 months later and my 4th gears of war disc My console still hates this game no matter I do or what condition its in.

OIvIeN

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @biobob: "I cannot believe they don't recuperate your loss for the downtime you experience."

Would you have them un-clean the bathroom that you finally had the chance to scrub because you weren't playing Bioshock, or un-feed the pets you would have let starve in order to download action flicks?

justhesh

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I got this letter last time I hade to return my xbox 360... problem is they did not included to stupid card, didn't care enough to call them back tho

wisebug

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> what is this, like your 7th 360, crecente? stop displaying it in an airtight lucite box while you play it. dummy.

3inst3in

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I wonder if anyone realizes that if/when microsoft finally discovers the cause that they are most likely not going to publicly announce it. I mean, they're just keep fixing them and hopefully have no more turn up... wait a minute...

[kotaku.com]

[kotaku.com]

Lot Krotan

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I wonder if there is any correlation between the number of available 1 month subscriptions up on CheapAssGamer and the number of RROD Cause there's plenty of people with them to trade. Or it could be plain ol' stealing, but then again the members do find sweet deals for us.

doctorwily

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> sigh,

They have offered to repair my 360 but after reading this thread.... I dunno if I can stand longer than a couple weeks without my COD3 fix....

I cannot believe they don't recuperate your loss for the downtime you experience.

I just bought Warhawk, hrmmmm....

biobob

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> "Xbox quicker"?!? The person who wrote this has the grammar skills of a monkey! It should say "more quickly".

ElektroDragon

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Sparx88: i worked for GAME in N.Ireland for a few years. Returns are booked off the system every Wednesday night at a till point for return to the main depot. This includes 'faulty' software that doesnt work. Each barcode on each product is counted and tallied on the system and collected by courier 48 hours later. These machines are indeed sent back as they are still counted as stock in store. Therefore unless the store returns them to the depot they wont recieve any more topup stock. They will be left with an entire stockroom of faulty machines which may as well be good for nothing apart from goalposts.
The manager I worked for (decent enough bloke at the best of times) even used to send back faulty second hand machines as new machines in order to get extra stock in time for christmas. Of course this was highly illegal and for some strange reason which escapes me he still has a job with the company in a regional position. Dont ask me why....

and by the way I now work student hours in Debenhams stock room which gives me ample time to do things like sort through womens clothes, underwear and make occasional daily visits through the lingerie department. Things are looking up ...meh

shaunomacx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Ok TC, ok.

What about your friends that work at Microsoft's customer support? What do they say about the amazing service they're instructed to give?

Microsoft's really been soooo forthcoming and open with their miserably made console, I'm so glad to get to send it away so that it can be lovingly polished up for me...

What?

freshjulius

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> You guys are WAY behind on this. My (second) red ringed 360 came back about 3 months ago, with not only a free month of Live Gold, but a DVD drive that refuses to read Dead Rising!

You SO got shafted!

... :(

rannic

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> You know they could turn this bad publicity to their advantage by embracing it. I'm thinking a line of free key chains with blinking crimson lights and humorous slogans available at gaming stores, a downloadable 'avoid the red light' xbox live game where you get to play as a lil animated master chief and are taught the proper way to cool your system, maybe a downloadable 'heat map' halo 3 exclusive for people who have had to send their systems in. c'mon big 'soft. make it fun. you haven't done anything fun since windows 3.1 when you included like 100 3.5 discs and i was like 8 years old and we had a big ol' time playin a fab game of hide-the-disc-in-the-drive.

balgeary

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @sobjw:

Has anyone ever shown you the definition of assume? (Ass-u-me) = makes an "ass" out of "u" and "me"

Why do people kill,steal or cheat? Same reason people lie to the return desk, because they can. For some its just easier to return it and get a replacement than to stand at the desk answering questions you dont know the answer to (i.e., what specifically doesnt work). Unfortunately, all that does is screw the next buyer.

Sparx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> This is called an advertisement, just like what you get when you buy an XBox to lure you into Live. Nothing less, nothing more.

ShyGuy91284

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @RPharazon:
You can buy them in stores, same price too.


sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Man, I wonder if you can get those subscription cards in stores. I want to play on Xbox Live with friends, but the credit-card holders in the family (not me) are paranoid about using them on the internets.

Ugggh.

RPharazon

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Meh.

I have about three of those in my wallet now,

on top of the 12+1 card i bought.

I might as well have not bought the year subscription and just turned in my xbox at the end of every month, seeing as how I would probably have to one way or the other.

Stupid Xbox...How bout they give me a new gears cd, since my last xbox scratched the shit out of it. And no I didnt move it/pick it up/hug it while it was on.

4 days till my next box comes in the mail from texas. :|

Terrorsaur

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Deletable_Man: You never send in your HDD unless it itself has broken.

Toasticus

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> The one Month card is like, "heres free Live compensation for the time we had your Xbox"

Lousynixon

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> The customer service agent told me I'd receive a one month free when I called in about my RROD last week. Personally I would have preferred MS points to spend on Streets of Rage 2.

RetroBob

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I received the same thing after sending in my first console. After only six hours of use, I received the RROD on the "replacement" unit. It's now at MS awaiting "repairs".

MartyrSyx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Mongoosekun:
Hmm, how am I screwing over the retailer or other shoppers? The retailer sends it back to the manufacturer and gets a credit. Other shoppers? Not sure how they come into the equation. The only one who gets screwed is Microsoft for making shoddy products.


sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> i just gave mine away.

presto117

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Yeah mine came with one too on the 24th i think.

J0hnny-Kickass

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> So elites are bad as well? I thought they had sorted this problem out but apparently they are still selling faulty goods.

Tarka

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Yep, my launch-day 360 died a couple of weeks ago and, I got the same 'free gift' after a sub 2 week turnaround. Luckily, I had a 2nd X360 (an Elite) upstairs in my gaming room so I didn't suffer any down time. ;)

Katsu

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Sparx88:
Well, I assumed that people would say it was broken if it was broken. Customer service asks why they are returning it, right? There isn't a better reason to return something than that it doesn't work; not sure why you wouldn't tell them.

I took it back, said it was not working, and got my money back. Costco then sent it back to Microsoft and got a credit for it. It ends up back with Microsoft, only you don't have to wait weeks for your new one


sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Uh so according to that letter, you actually got a different console rather than your own one repaired, yeah? I assume they swapped the hdds though.

Deletable_Man

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> This is certainly better than how SCEA dealt with their fiasco with the first model PS2's. Nothing like having a friend working for SCEA customer service telling you they were instructed to play dumb and deny on the phone to customers that the first model PS2 had no known major problems. Pay and wait the same that 360 users are going through right now. Same problem, different company but at least Microsoft is seemingly being open enough to admit their faults, extend the warranties, apologize publicly and via letter plus compensation. Way more than what SCEA ever did for most - which was pretend the problems didn't exist.

TC

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @sobjw:

People like you are the reason most stores don't do returns anymore, and the rest take restocking fees or considering taking returns altogether. Don't screw over retailers as well as other shoppers, because you got ripped off with a defective product. If you really want to "finish the fight" get Microsoft to refund your money.

Good job, asshole.

Mongoosekun

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @sobjw:

if they said it wasnt working thats a different story, but people have been known to be dishonest. You could retrun it to the desk, ask for a refund and then go back to the electronics department and get a new one and they wouldnt know. Unless the customer tells them it isnt working then that's about all you can ssume. When you get a return you check the code, look at all the packaging and if everything checks out it gets put back on the shelf. If there was a job to just sit in the back and test out returned electronics I'd be so all over that.

Sparx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I forgot to mention that these boxes don't say MS for Xbox 360 anywhere on them and the shipping label says it's from "Repair"

SAKY

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @RomeoDude: You can use the card on existing accounts and it'll apply it to your membership. I'm guessing that if you have an automatically renewing membership, it'll wait an extra month before renewing.

Toasticus

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @cello: I have an XNA Creators Club subscription too ($99 / year) but they wouldn't give me any compensation for that downtime. Pretty disappointing.

6 weeks after my RROD, I got the same letter pictured above stating "to get you back to playing quicker we sent you a replacement console" (different serial number). Quicker?

The console I got was 5 months older and scratched up compared to my original. I appreciate the warranty extension and a month of Live, but I still view it as the minimum Microsoft can do to assuage my troubles with the system.

oobla

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Sparx88:
So, if someone returned a product and said it wasn't working, it would get put back out for sale as long as the box still looked good? Did anyone test these items? Another reason not to shop at Wal-Mart.


sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I got my console back a couple days ago, and it too came with a free month card, my opinion however is big whup.

Dimipapa

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I'm guessing the 1 month is for new XBox Live accounts only?

RomeoDude

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @sobjw:

yeah well I dont know how things work at costco, but when I worked at Wal-mart, as long as the package was still in excellent condition, it got put back on the shelf

Sparx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Kupaka:

sorry, lol

Sparx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I was curious, so I looked up the current Gold membership subscription MSRP:
[www.xbox.com]

Indeed, Amazon sells them for $7.99. If you were only planning to buy 1-year memberships, though, it does equate to about a $4 value.

Toasticus

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Sparx88: @Kupaka: I guess you guys have no idea how retail works. They aren't going to put a system that was returned back out on the shelves. They are going to send it back to Microsoft.

sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I laid into them when they repaired mine, and I got a free game. Then again, my situation was anything but painless. It took me 5 days -- FIVE DAYS -- just to REPORT it was broken. Not get fixed ... to report it.

I almost went insane -- I wrote up about it here: [blog.myspace.com]

Terrible experience x-(

jayntampa

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I'd perfer some Microsoft points but when I get my console back I look forward to trying everything I've missed.

ZenGaijin

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @lotkrota: uh... the first three times i sent my console in, i had never received one of these. but when the fourth came back, i did receive one. "doing this forever"? i don't think so...

kw4k

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I received a similar letter with my third replacement 360 (my first two met their maker within the first two months). Microsoft, however, forgot to include the card.

When I called XBox Support over the issue, "Kevin" told me that they'd send my an envelop for me to ship my defective apology letter back to them. I then asked "Kevin" when I'd receive my apology letter back, to which he once again apologized for the inconvenience and said that while there are sometimes delays, that it would probably be sent back out within 10 business days.

When I got the letter back, it had the subscription card, but when I tried to activate the card, it didn't work.

(Ok some of that is made up)

Jcassady

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Sparx88: you stoled my comment!

Kupaka

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @sobjw: yeah, but when a 12-year-old opens up said bundle just to recieve the RROD, then what?

Kupaka

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> yea, this came with my repaired 360 also. To me it's compensation for the month fo XBL service I paid for that went unused while the clunker was being fixed.


END OF MY REPIAR STORY.......(a must read)

Tuesday I went to the UPS store to pick my 360 up and I handed the guy my shippment ticket without saying a word to him. He comes back a short time later and said "I bet you're jonesing to play huh?". Yes, I replied and asked "So you know what this is?". "Oh yeah!" he replies. I asked if he had seen a lot of these to which re replied "oh yeah!". He then tells me to have fun and I reply "I will, there is a lot of good stuff to play in this" and he says he has heard that a lot also.

Fin


SAKY

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @sobjw:

That's just cruel man. You may not have to wait but what about the poor guy that gets your old model? Thanks for being an upstanding citizen jackass. Have a little courtsey for your fellow man.

Sparx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Toasticus: Actually, it's a $4.16 value but who's counting.

sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> They did this for me as well. I sent Kotaku the story days ago, must have got lost in the mail :P

Baukie

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Eighty-Ate:
I wasn't clear enough in my post: I was saying that you can do the switcheroo with your already dead 360. I bought mine from Software Ect at launch. When it died I went to Costco and bought another 360, switched my dead one with the new one, and returned the bundle back to Costco with the broken 360 in it. They gave me all my money back and now I have a brand new 360 that I only had to wait a few hours for instead of a few weeks.


sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I agree with everyone else saying that 2 or 3 months free would be more appropriate. With how long some repairs are taking, a one-month card should be the expected minimum.

@Boxelder: "Every other platform" being PS3 and PC? Also, a free month of XBL is a $5 value, not $2. *shrug*

Toasticus

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> oh yeah, I should've mentioned that, ha ha.

actually, I heard, if you have to send it in multiple times they freebies get better.

I'm not sure of the guy was full of crap but on his 6th send back he got 6 months and PGR.

epionx111

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Isn't this like a $4 value?

subnet6

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I'll do you one better- my repaired 360 didn't have the card with it like they said it would, so when I called them about it they gave me 2 free months to make up for the mistake.

EmTeeZ

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @number8888: Yeah, I think after the whole RROD situation no amount of compensation will sate the hunger for revenge most of the 360 community has for Microsoft.

Infradead

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Speaking of which, when do the new chipsets start coming? I remember an article about them being already in production, but I've searched around and can't find anything more on the subject.
I'm holding off to buy another 360 until those come out, so until then, no Bioshock for me.

dresam

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> My first RROD didn't come with anything, but my recent dead 360 couple weeks ago came with a free 1 month live card as well.

Kyle81

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @sobjw: You don't have to switch the consoles at all. The return policy at Costco is for one year. So if you buy something, you have a full year to return it. Costco does not do exchanges at all, they ALWAYS give you money back.

Arkley

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Can't believe you guys are satisfy with one month. That's peanuts for Microsoft. Should at least give you a year's worth in subscription, and maybe some points too.

number8888

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> My XBox broke at the end of May and it took them 6 weeks to repair it, I got one of those cards as well after that. Too bad I lost over the 1 month worth of XBox Live Gold, so it didn't really make me feel much happier.

Kyoujin

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> My launch-premium replacement came with the same card.

rezlow

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Yeah I got one of those from Sony after buying my console but It lasts a little more than a month though. :P
I other news, I'm a fucking jerk!


Wolf_Dog

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @Eyerox: Mine was expedited because it was a loaner.

Brian Crecente

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> This is the right thing.

Tei

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Even though the new chipset isn't quite out yet I don't think it will fix much. Until we start seeing real results MS should stop trying to create new ways to make it up to the consumer and start paying more attention to how to fix the problem permanently. Sure the extended warranty and the free month are nice but they're just distractiond from the real problem.

Sparx

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @oobla: No, repayment would be like a 3 month card. they produce those repairs with ever growing shittyness

huginn

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I'm still on my first 360, I bought it about 6 months after launch and the only thing that's happened so far was a lightning strike causing it to turn off, then again my computer turned off too and the lights flickered so I can't exactly blame the 360.

ephorate

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> My PS3 came with an eternity of free online play. And I didn't even have to break my system!

...But seriously folks, I think Microsoft's "free" month of Live falls far short of making up for the customer's difficulties with RRoD's over the last year and change. At least they could give you a year, which wouldn't be an immediate out of pocket expense for them, instead spread over a year's time. But I suppose that if they went too far to buy back your loyalty, it might be a more public admission of the severe problems that 360's are having, rather than the doublespeak reasons that they've been giving so far.

LordMaim

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> HOLY CRAP! THAT'S LIKE A $2 VALUE. Wow, MS is too good to us gamers. I hate playing on-line for free on EVERY OTHER PLATFORM.

Boxelder

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Who the hell cares about 1 month free of live. To me it seems cheep at best. So how many early adopters will there be for MS next console?

mahi

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> If you don't wanna wait for you 360 to be shipped off, repaired, and sent back you can go to Costco and buy one of their 360 bundles.

Open it up, take out the new 360, and switch it with your broken one. (Be sure to keep your old hard drive) Box it back up and take it right back to the store and tell them it doesn't work. They will give you a refund instead of just exchanging it.

They don't scan the serial numbers on the systems they sell, so they have no way of knowing if it is the same one they sold you.

I did this when mine broke, which was a few weeks before they extended the warranty length, and it worked perfectly.

sobjw

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I got one of these like a year ago when I sent in a 360 for repair.

vagrantwade

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> They should include a free month of live with every console repaired these days from what I've seen. I was given a 1 year card for Christmas last year, so when I get one of these it's like "Well, at least I didn't get ripped off even more!"

@CRECENTE: did you get the "member of the media" 2-week turn around time?

NateN

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Screw the free month, just make sure my 360 doesn't RR again. Still waiting for them to send it back from repairs.

phalanges

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I appreciate they sent me the card, even though its pretty much making up for lost time. I think for all the flack its getting, their customer service is doing a fairly decent job for all the work they had/have to do.

jaxxduece

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Like others have said, this isn't anything new. I got a subscription card with my 360 back in May, and the problem my system had wasn't even RROD related.

Lezard

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I'm on my 4th 360 now, I think this one is dying as it's freezing all over the place now. However, I just return mine at Costco and buy a new one.

Hopefully the new chipset comes soon. I'll be picking up one of those.

Arkley

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Enough apologies, (discover) and disclose what the problems are already... I mean it, I want a 360, but I want to be sure I'm getting a reliable device.

Alalu

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> You know what mine came back with after being away for nearly two months? 1 month of live and a noiser dvd player... yay!

Sorry but a little irked at that.

Ape.of.Gods

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> They gave me 1month LIVE as well back in April -- It's really not a freebie...more like a refund of the month it took to repair.

SK

ghibli303

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> @oobla: Exactly.

They should throw you a 2 or 3 month card at least. Maybe even some MS Points.

cello

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I received my repaired Xbox yesterday, also with the Xbox Live Card for one month. The repair took about four weeks. Thankfully I had my friends Wii to entertain me.

TheBard

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> It's not even that big of a step considering your most likely going to be unable to use your Gold Account for a month while your Xbox is being repaired as it is.

ShadowFFVI

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I got one of those for my second Red Ring O' Death back in like April or so. For the amount of bricks you've had Crecente, you'd think Steve Ballmer would show up to your door with Halo 3 and a bottle of 18 year McCallan. Nothing says "I'm sorry" like unreleased games and scotch. Nothing.

Slacker

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> M$ has been giving out free one-month gold subscription cards for repaired 360s' for going onto months now. Nothing new.

beem

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Agreed with OObla, it's partially a refund for lost subscription time and providing evidence for rectangle, I received the 1 month of gold free as well.

MindLog

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I had a letter saying mine had the same freebie. But it wasn't actually in the box. Some packer probably swiped it.

liquid_kore

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> How long did the repair take?

Did you get celebrity treatment, or can "the little people" expect something like this?

Eyerox

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I wonder if this is something they'll be doing for anyone or if this special treatment since Crecente's a journalist.

Laenir

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Wow that is nice, now only if Miscrosoft admits the real reason the console fails so much!
.... still waiting on the new chip set before I get my 360...


Kokuryukai

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> That's a pretty smart thing to do. It makes you feel better about your loss by giving you something that doesn't cost them anything.

twesterm

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> yea, they've been doing this forever.

Lot Krotan

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> you had an elite break on you already?

aphexacid

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> I think everyone gets one of these if they send their 360 in for repair.

Rectangle

]]> <![CDATA[Repaired Xbox 360 Comes with Freebie]]> Freebie? More like refund for the time you spent offline.

oobla

]]>