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This morning iPhone owners woke to a very unusual thing: An apology letter from Apple. More »
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Why succumb to the high-pressure retail pitch for an extended service plan, when you can extended the warranty on your PlayStation 3 or PSP directly through Sony with the PlayStation Protection Plan? More »
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When Microsoft announced they were extending their warranty for Xbox 360s that received a E74 error, I was curious how different the code was from the red ring of death. Not very, it turns out. More »
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My Red-Ringed Xbox 360 Elite showed back up at my house when I was in Leipzig. The majestic black console was cloaked in bubble wrap, stuffed between two pads and placed in a box along with a letter of apology from Microsoft. More »
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Previously, we reported that Microsoft's Robbie Bach unloaded $6.2 million in company stock between May 2 and May 30th (right before the July 5th announcement of Xbox 360's warranty extension). That number was and is still completely accurate. More »
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Just how many Xbox 360's have died on you. I've had nine give up on ghost on me, good thing they were all loaners from Microsoft. Hit the jump to vote, try not to cheat. :) More »
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As of last night I have officially had nine Xbox 360s die on me, which means when I get this replacement, I will be on my eleventh Xbox 360 (counting debugs and retails). More »
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After more than half a year of bad publicity and red-ringing Xbox 360s, Microsoft has again decided to expand their warranty coverage for the console. Now any customer whose console gets three flashing red lights will be covered by a three year warranty from the date of purchase. The warranty will cover both the repair and shipping costs. More »
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After extending the warranty of the Xbox 360 to one year from purchase date, Microsoft is making its warranty and service policies that much more wicked awesome. More »
]]> http://kotaku.com/index.php?op=postcommentfeed&postId=249394&view=rss&microfeed=true Just the other day I was listening to my brother rant about the death of his three week old Xbox 360. More »
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Put that extended warranty down! Do not buy that service plan, despite how convincing that slick Gamestop salesperson is! According to the NeoGAF forums, Microsoft will issue the above statement tomorrow, magically transforming your measly 90-day warranty into a powerful 365-day warranty. Let's hope this little Christmas bonus pans out. Michael McWhertor More »
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Those of you lucky enough to score a Wii this weekend might consider extending your luck by registering your console at the official Nintendo site. If you're comfortable giving up your personal info to the Big N, you'll get another 90 days tacked on to the original manufacturer's warranty. More »
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UPDATE: This has been confirmed in a statement over on Mercury News: "We've made the decision to comp repairs for consoles manufactured before January 1, 2006, and provide refunds to the small group of customers who have already paid for repairs." I've also heard informally that you may not need to produce a receipt after all. The serial number probably tells them everything they need to know about the unit. More »
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