customer no-service
Nathaniel loved his Xbox 360, and it loved him back. Purchased at launch, the Nathaniel brought his beloved console everywhere he went, and it showed. The case was lovingly festooned with signatures from Bungie staff, Xbox 360 team members, and even a sketch from Rooster Teeth Comics Luke McKay. His 360 was covered with fond memories, but the outer beauty was soon betrayed by the inner ugliness. Nathaniel's 360 died, and he had no choice but to send it in for repair. He took every precaution to make sure that he would get his friend back in the same condition he sent it, getting assurances from the phone support specialist and even including a heartfelt letter in the packing box, sure to catch the attention of even the most mindless of Microsoft repair drones. And it worked! Soon he was holding his beloved Xbox 360 in his hands - and probably crying.
More »