<![CDATA[Kotaku: hardware failure]]> http://cache.gawker.com/assets/base/img/thumbs140x140/kotaku.com.png <![CDATA[Kotaku: hardware failure]]> http://kotaku.com/tag/hardware failure http://kotaku.com/tag/hardware failure <![CDATA[ My PlayStation 2.5 ]]> sadpandaps3.jpg So I ran into a bit of a snag with my PlayStation 3 last week when I went to pick up Iron Man only to discover my system would not play Blu-ray games or movies any longer. PlayStation 2 games and DVDs run just fine, but Blu-ray just poops out without even trying to read the disc. I had put off calling support in the same way I generally put off calling the doctor, hoping that whatever is wrong will just fix itself (Mike, your arm's fallen off - It'll get better!), but after wistfully browsing the Blu-ray movie aisle at a local retail establishment it was time to make the call.

After navigating the PlayStation support line's various menus and advertisements, I got on the line with a support specialist I will call Denise, mainly because I completely forgot to write down her real name. Denise had never encountered this particular issue before, so she put me on hold to research a bit in between restoring the system's default setting and performing a hard reset. The verdict? My poor little PS3 is dead.

Not all the way dead, mind you. I can still play PlayStation 2 games and access the PSN. It seems as if the Blu-ray portion of the drive just gave up the ghost, turning the system into something of a PlayStation 2.5. It could be as simple as dust on the lens, but the PS3's Blu-ray workings are situated in a place where compressed air fears to tread. I could open the system and futz around inside, but...no. Electronics have been known to spontaneously catch on fire when I even consider touching them, just to save themselves from the horror my giant snausage fingers would inflict upon them.

So it's back to repair for my shiny black system, eventually. I am currently playing through Mana Khemia for the PS2 on it, and while I have a fully functioning memory card adapter there is no way I can go back to playing this on my composite-connected PS2 after starting it on my HDMI PS3. The whole thing will run me $149, but it sure beats just buying a new one.

The ultimate irony here is that right next to my PlayStation 3 sits my launch Xbox 360, it's glowing green light mocking my plight. Truly I must live in some sort of bizarro world when the world's most unreliable video game console lasts longer than what I often considered the most solid piece of video game hardware to come out in years. If I had to guess, I'd say the PS3 committed suicide after too many viewings of A Knight's Tale on Blu-ray. I shall be more careful of my viewing habits in the future.

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Fri, 09 May 2008 19:00:00 MDT Mike Fahey http://kotaku.com/index.php?op=postcommentfeed&postId=389227&view=rss&microfeed=true
<![CDATA[ The Truth Behind The Red Ring Of Death ]]> rrodtruth.jpgJake Metcalf over at 8Bit Joystick.com has recently posted an interview with an "individual who has worked on the Xbox 360 project for many years", who goes into explicit detail about the extremely high failure rate of Xbox 360 consoles since the console's launch in 2005. While normally we take such anonymous interviews with a grain of salt, you may remember Metcalf as the man who broke the story on Bungie leaving Microsoft a week before any official word was released. His source details everything from the various reasons for failure, and how much Microsoft knew about the system's instability before the product was shipped. If there's truth behind this, it's downright disturbing.

The manufacturing test equipment had major gaps in test coverage and wasn't reliable or repeatable. Manufacturing processes at all levels of suppliers were immature and not in control. Initial end to end yields were in the mid 30%. Low yields always indicate serious design and manufacturing defects. Management chose to continue to ship anyways, and keep the lines running while trying to solve problems and bring the yields up. Whenever something failed and there was a question about whether the test result was false, they would remove that test, retest and ship, or see if the unit would boot a game and run briefly and then ship. 360 is too complex of a machine to get away with that.
Metcalf's source also cites the lack of a sufficiently staffed and skilled engineering team causing problems that could have been easily avoided had proper funding been given to the project.

Reasons for the failures vary, but the anonymous interviewee narrows it down to one main source - the GPU.

The main design flaw was the excessive heat on the GPU warping the mother board around it. This would stress the solder joints on the GPU and any bad joints would then fail in early life.
Hit the link below to read the whole story on what could possibly be one of the most ridiculous instances of big-business ineptitude in the history of the gaming industry.

Inside Source Reveal the Truth About Xbox 360 "Red Ring of Death" Failures [8Bit Joystick]

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Tue, 22 Jan 2008 09:20:35 MST Mike Fahey http://kotaku.com/index.php?op=postcommentfeed&postId=347519&view=rss&microfeed=true