This Dude's Penis Is Stuck In His Xbox And Other Amazing Xbox Support…

Last week I wrote about a silly Twitter exchange between Xbox support and a prankster that pretended to have an issue with an Xbox when in fact he had a PS2. Someone suggested that I look at Xbox support's favstar, which is a service that tracks a Twitter user's 'favorites' with that account. Turns out, trolling… » 1/07/13 1:30pm 1/07/13 1:30pm

I Don't Envy What Xbox Support Has to Put Up With

Xbox support has a Twitter account—it's very helpful and responsive, in my experience! But sometimes, the stuff they have to put up with is so idiotic that I can't believe how patient they are. I know I couldn't be after this exchange on Twitter. » 1/03/13 6:00pm 1/03/13 6:00pm

At Activision Customer Support, Do Unto Others Before They Do Unto You

Bernard, a customer support rep for Activision, proclaimed that if he got more Twitter followers than his colleague, Randolph, by Friday, he'd pie Randy in the face. Bernard came up short but carried out the attack anyway. That's customer service. » 11/14/09 5:00pm 11/14/09 5:00pm