I just came back from Taiwan and actually was surprised at least a couple Blockbusters exist there. I'm hoping those don't get shut down because by the looks of it, they were making pretty good business.
They started off saying they would close about 400 stores, then Tuesday they say it will be a little less then 800 stores. NOW, 2 days later it has been bumped up to 960. They really are screwed (or moving to online and mail distribution).
I just think it's funny (not that they're closing stores - that's always sad) but that Circuit City rejected the buyout offer from Blockbuster a couple years back, and then Circuit City closes. Now, Blockbuster is having to do the same thing that CC did when times started getting tough. I'm betting that the board of directors over at Circuit City began the slow process of kicking themselves once they realized closing shop was inevitable. Who knows, maybe fate will strike again and someone like Best Buy will offer to buy out Blockbuster.
@shouryuuken: I remember my mom used to let me rent a SNES game from Blockbuster every Friday if I was good all week.
Every Friday I'd stand in the aisle and choose a game based solely on its box art (This was years before the internet). I remember renting Earthworm Jim, Booger Man, Clay Fighter, Yoshi's Island and other games multiple times. I distinctly remember not renting Earthbound because it had weird box art.
Games were way too expensive back in the day, if it weren't for gaming rentals I'd never get to play anything.
@yargh: Same here, every so often in the extremely-rare situation where I do enter a BlockBuster the way the store smells and the layout instantly takes me back to those days.
Renting games solely based on the box art was all the rave. I discovered Secret of Mana just because the boxart looked cool.
I used to work for this company, and left January of this year. 12 years! It's over 1/3rd of my entire life with one company. I have met some lifelong friends (employees and customers both) through that job.
It's sad to see the old girl sink into obscurity, but it was bound to happen. Competition is good for everyone, and those of you who want BB to die... just think about what Netflix will do when that happens.
You think your $9.99/mo plan will stay that price? (Good plan by the way, I love the online streaming) Unforutunately, it will not. While we were pushing really hard to start our online program we actually caused membership of Netflix to shrink for the first time (probably a year and a half ago) in their companies history. Their response? Drop prices! Image when they inherit the millions (!) of customers BB has after they eventualy fold. They'll greet them with open arms, and gradually ratchet up the price... while blaming it on rising gas costs, or something to the like.
BB was also one of the first companies who pushed BluRay in-store and online. Netflix was late to the draw there, and their response? Carry BR in a sufficient capacity, natch.
It also goes both ways. Why do you think BB ended the 'late fees'? It was Netflix's subsription based program that was killing us in public perception. Also all rentals being 7 days, and in-store/online subsriptions were all in response to the 'value' that Netflix was offerinng.
I really hope BB pulls through, and that's not just cause I am one of the alumni. It's because I want healthy competition in a market (movies or games, take your pick) that I really do love.
Best of luck, BB. And more importantly, I hope that all employees who are affected land on their feet.
@skaven: That's a really good point. I remember netflix being $5 per month when Blockbuster's online service first came out, now it's more again!
I totally agree, though, netflix having totally control is a scary thing. Even in blockbuster's prime, at least there was competition like hollywood to make it think twice.
@skaven: Before moving to New York, I frequented local Blockbusters in Charlotte and Nashville for more than 20 years. I definitely miss wandering into the store with my dad as a kid, looking at all the VHS boxes for 80s Sci-Fi epics.
That said, one good turn deserves another; Blockbuster used the exact same tactics against Mom & Pop video stores before achieving a monopoly of the home video rental market. The only places that could survive before the internet age were places like VisArt that carried the strange and eccentric films that Blockbuster's conservative management refused to carry.
With regard to the latter, I never really appreciated Blockbuster censoring the films I rented as a young adult or restricting access to films from off the beaten path.
I mean no disrespect here, but sometimes companies go out of business for good reasons.
@skaven: Blockbuster never tried to compete. It had an abysmal plan that should have trumped Netflix but did not thanks to higher cost (from offering less for your dollar) and stricter rules.
So, I can only turn in movies directly to Blockbuster 5 times per month with a $3 additional fee tacked on? You're charging me Netflix pricing but do not offer movie streaming? The company had all the infrastructure already in place to be a leader in the digital age, but the company has just be lax in its forecasting for the future business model.
Blockbuster is like Sears, Radioshack, and other rotting businesses, a languishing giant clinging on for life, but it's only a matter of time before it collapses.
@bangbangblah: Back where I used to live there was a Blockbuster and a Hollywood Video across the street from each other. Each had a sign in its window saying that if you turned in your membership card from the competitor they'd give you like 5 free rentals.
@Kobun: I agree with some of your points. Mostly that a business that doesn't deserve to be in business (bad decisions, etc) will collapse. That's the beauty of capitalism. Vote with your dollars.
While I have been out of those 4 walls for over 9 months, there are some things I think should be mentioned. I don't blame you for the innacuracies, but solely on the lack of education BB has given its' employees and customers both.
There are many tiers of online plans for BB Online, just like Netflix. I don't see how you can compare the in store exchange portion of their program with Netflix. How many can you exchange with Netflix again? Oh right, you can't. They don't have stores.
BB Online also has streaming, and download purchasing. As a matter of fact, they purchased a company (the name escapes me at the moment) that has more studio backing and offers more digital content than Netflix.
But I don't subscribe to BBO. I Subscribe to Netflix. Mainly because of the convienience of streaming on my Xbox. If BBO offered streaming through my Playstation than I would have to look closely to figure out which subscription I would stay with.
@skaven: Yes, I know Blockbuster had separate tiers available, but the point was how poorly thought out they were. Blockbuster was charging the same price as Netflix, at least for its basic one-DVD-at-a-time plan. Where's the incentive, then, to try to capture that market? Well, it could have been the option to return movies from the BB stores themselves, but then you have to pay more for that option on top of being limited to five exchanges per month.
BB doesn't have a good streaming service as well since it's limited to TiVo type devices and has no PC option (that I'm aware of, at least). BB seemed to want to turn digital distribution into a Pay-Per-View system and was probably caught off guard by Netflix's instant unlimited streaming system without any additional hardware required. Suddenly BB finds itself losing potential forecasted revenues by having the anticipated sales of PPV movies and standalone custom hardware largely obliterated by Netflix.
Personally, if BB wants to save itself, it needs to drop the per rental charge as the default business mode and go subscription based. Keep the chains as both showrooms and as distribution centers. Emphasize speed and lower the pricing scheme for the service. Unfortunately, BB may have eaten too many losses to make that path an easy sell to the owners, but if the company wants to exist in five years time it'll have to do something drastic other than just skinning itself to stay afloat until nothing is left.
@Kobun: I do believe they have shot themselves in the foot over online. It was Jim Keyes entrance as the CEO that switched the direction.
Before that change, the online was the same price... but *also* included unlimited in store exchanges. So you got both deals for the same price. IMO, that was an unbeatable advantage.
But as Keyes arrived, and slowly shifted the focus from online back to the corner store the value proposition of BBO vs NF was eroded at a quick pace in order to 'protect' the brick and mortar business. I can see the reasoning with all the investment in property the 20 year old company had... but it's not the right way to go.
While I don't believe that going subscription only is the way to save the giant, I do absolutely agree with the rest of your last statement. BB needs to really shift its' thinking in order to survive. It's one of the reasons that I left in the first place. For years the writing was on the wall, and as much as I tried to keep on truckin'... there was no denying the inevitability of the situation.
Damn, this isn't cool. I support my local Blockbuster for a few reasons...
1. It's super close so you can just pop down to Blockies and check out the games.
2. It sells used and new games - something no other place in town does (I live in lowland Scotland in a smallish town).
3. Not only does it sell games - sometimes the prices and deals are really decent - very competitive to what I can find online and no waiting (though sometimes they miss the mark a little).
4. It's great just to decide "Hey, I wanna go to Blockbuster to check out the newest games and movies". They'll have it all on display and it's much easier to shift through shelves than to browse online. Online is great if you know what you want - but it's a hassle and not very easy to browse online.
5. The staff in my local Blockbuster are really nice people - and it's the only place I can get movies/games AND snacks - all at the same place and - most importantly - locally!
I really hope mine doesn't close down. LOVEfilm (UK equivalent) just don't cut it when it comes to renting for me.
I can't say I agree with BB's pricing, but this is annoying. I hate online renting, but I also don't like Blockbuster spolicy of mandatory 5 day rentals.
Oh, how I wish for my youth, when you could rent games for friday/saturday night and that was it. I hate paying for services I won't utilize, like rental month by month, and once the week hits, my gaming usually comes to a standstill.
I also prefer physical locations to doing everything digitally.
@PuffyTail: Hell yeah! I don't know how I did it back then, but I used to beat games in 2-3 days. My sisters would all get surprised that I would finish them in such a short time. That's 'cause I would try to beat the game by staying up until like 2-3 in the morning.
Now that I'm older, games are longer, life is shorter, none of that is possible. :(
Too bad. Blockbuster was the only brick and mortar that would happily give out free cases, whether they be DS cases (Which Nintendo charges out the ass for), DVDs, Gamecube, etc.
I also got a few free strategy guides from them that they were just going to throw away, including the strategy guide for Pokemon Diamond/Pearl. One person's trash is another man's treasure, indeed.
@ClaudioIphigenia: Yeah... I aso have a big Yoshi's Story cardboard window promo from Blockbuster that they let me have like 10 years ago. Sitting on top of my bookshelf right beside me. I really hope they hang in there, even if they have to compete directly with Netflix/Gamefly.
What I like about Blockbuster is being able to browse. This is something that Netflix hasn't been able to nail yet either because of the inherent design flaws of a website or because of the sheer number of movies available. Netflix is great if you know exactly what you want, but sometimes I just wanna browse around and grab something that has a cool cover. You know?
@Darkly Dreaming svenhoek: Gamefly is a great concept, sure, but in practice it doesn't work as well as you would think. Newer games are always unavailable. I had Prototype on my Queue for two months and I still didn't get it. Even Wolverine, which was listed as "Medium" availability, was apparently never in stock. Eventually I got fed up and canceled. At least with Blockbuster I've never had to wait months until the game I wanted is in stock. Maybe a couple weeks, at most.
You know, Blockbuster gets a worse rep than it deserves. There sure are some crappy ones, check that, lots of crappy ones, but I still prefer being able to drive 3 miles to pick up a movie that day/night then having to wait for a movie to be 'avialible' at the top of my Q or waiting the "day" to get to me.
I don't know about everyone else, but I don't/can't plan all my DVD viewing. Most of the time I think "hey, I think I'd like to watch movie/tv-show x", and then I go get it from Blockbuster. I think that makes sense, call me crazy. I found it hard to depend on Netflix to get me the movie I want to watch, when I wanted to, so I'd have to use a slot for a backup movie.
Also, the whole '1 day' to get a movie in the mail thing is being a bit generous. It plays out like this: 1stday it's in the mailbox (so you don't really have that DVD) and goes to the post office. 2nd day, it gets there(Netflix location) and maaaybe that day they ship out the next one, 3rd day(afternoon) is the Earliest it will arrive.
*I get the fact that on the 1st day you have the DVD and the 3rd day you(maybe) have it, but it is hard for me to call that a day, or 'pretty much the next day' as I've heard so often.
As far as games go, I usually play then by myself, and timing isn't as big of a deal for me so I use Gamefly. Even though often-times I yell at my Q, waiting for one of my games to ship.
This is the exact reason I got blockbuster in the mail service instead of netflix. Actually, I can grab a mailed disc and walk to blockbuster (yes convenient for me) to pick up any movie I want without waiting. Plus I can get Blu-rays for no extra charge. I hope the one close to me doesn't shut down!
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[consumerist.com]
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Haha, Best Block Buyster. You can find some good deals at Best Buy, but they are not the norm, that's for sure.
09/17/09
09/17/09
Every Friday I'd stand in the aisle and choose a game based solely on its box art (This was years before the internet). I remember renting Earthworm Jim, Booger Man, Clay Fighter, Yoshi's Island and other games multiple times. I distinctly remember not renting Earthbound because it had weird box art.
Games were way too expensive back in the day, if it weren't for gaming rentals I'd never get to play anything.
09/17/09
Renting games solely based on the box art was all the rave. I discovered Secret of Mana just because the boxart looked cool.
09/17/09
It's sad to see the old girl sink into obscurity, but it was bound to happen. Competition is good for everyone, and those of you who want BB to die... just think about what Netflix will do when that happens.
You think your $9.99/mo plan will stay that price? (Good plan by the way, I love the online streaming) Unforutunately, it will not. While we were pushing really hard to start our online program we actually caused membership of Netflix to shrink for the first time (probably a year and a half ago) in their companies history. Their response? Drop prices! Image when they inherit the millions (!) of customers BB has after they eventualy fold. They'll greet them with open arms, and gradually ratchet up the price... while blaming it on rising gas costs, or something to the like.
BB was also one of the first companies who pushed BluRay in-store and online. Netflix was late to the draw there, and their response? Carry BR in a sufficient capacity, natch.
It also goes both ways. Why do you think BB ended the 'late fees'? It was Netflix's subsription based program that was killing us in public perception. Also all rentals being 7 days, and in-store/online subsriptions were all in response to the 'value' that Netflix was offerinng.
I really hope BB pulls through, and that's not just cause I am one of the alumni. It's because I want healthy competition in a market (movies or games, take your pick) that I really do love.
Best of luck, BB. And more importantly, I hope that all employees who are affected land on their feet.
09/17/09
I totally agree, though, netflix having totally control is a scary thing. Even in blockbuster's prime, at least there was competition like hollywood to make it think twice.
09/17/09
That said, one good turn deserves another; Blockbuster used the exact same tactics against Mom & Pop video stores before achieving a monopoly of the home video rental market. The only places that could survive before the internet age were places like VisArt that carried the strange and eccentric films that Blockbuster's conservative management refused to carry.
With regard to the latter, I never really appreciated Blockbuster censoring the films I rented as a young adult or restricting access to films from off the beaten path.
I mean no disrespect here, but sometimes companies go out of business for good reasons.
09/17/09
So, I can only turn in movies directly to Blockbuster 5 times per month with a $3 additional fee tacked on? You're charging me Netflix pricing but do not offer movie streaming? The company had all the infrastructure already in place to be a leader in the digital age, but the company has just be lax in its forecasting for the future business model.
Blockbuster is like Sears, Radioshack, and other rotting businesses, a languishing giant clinging on for life, but it's only a matter of time before it collapses.
09/17/09
09/17/09
While I have been out of those 4 walls for over 9 months, there are some things I think should be mentioned. I don't blame you for the innacuracies, but solely on the lack of education BB has given its' employees and customers both.
There are many tiers of online plans for BB Online, just like Netflix. I don't see how you can compare the in store exchange portion of their program with Netflix. How many can you exchange with Netflix again? Oh right, you can't. They don't have stores.
BB Online also has streaming, and download purchasing. As a matter of fact, they purchased a company (the name escapes me at the moment) that has more studio backing and offers more digital content than Netflix.
But I don't subscribe to BBO. I Subscribe to Netflix. Mainly because of the convienience of streaming on my Xbox. If BBO offered streaming through my Playstation than I would have to look closely to figure out which subscription I would stay with.
It would be a hard decision, I'm sure.
09/17/09
BB doesn't have a good streaming service as well since it's limited to TiVo type devices and has no PC option (that I'm aware of, at least). BB seemed to want to turn digital distribution into a Pay-Per-View system and was probably caught off guard by Netflix's instant unlimited streaming system without any additional hardware required. Suddenly BB finds itself losing potential forecasted revenues by having the anticipated sales of PPV movies and standalone custom hardware largely obliterated by Netflix.
Personally, if BB wants to save itself, it needs to drop the per rental charge as the default business mode and go subscription based. Keep the chains as both showrooms and as distribution centers. Emphasize speed and lower the pricing scheme for the service. Unfortunately, BB may have eaten too many losses to make that path an easy sell to the owners, but if the company wants to exist in five years time it'll have to do something drastic other than just skinning itself to stay afloat until nothing is left.
09/17/09
Before that change, the online was the same price... but *also* included unlimited in store exchanges. So you got both deals for the same price. IMO, that was an unbeatable advantage.
But as Keyes arrived, and slowly shifted the focus from online back to the corner store the value proposition of BBO vs NF was eroded at a quick pace in order to 'protect' the brick and mortar business. I can see the reasoning with all the investment in property the 20 year old company had... but it's not the right way to go.
While I don't believe that going subscription only is the way to save the giant, I do absolutely agree with the rest of your last statement. BB needs to really shift its' thinking in order to survive. It's one of the reasons that I left in the first place. For years the writing was on the wall, and as much as I tried to keep on truckin'... there was no denying the inevitability of the situation.
Oh, and heartclick for the good discussion. :)
09/17/09
1. It's super close so you can just pop down to Blockies and check out the games.
2. It sells used and new games - something no other place in town does (I live in lowland Scotland in a smallish town).
3. Not only does it sell games - sometimes the prices and deals are really decent - very competitive to what I can find online and no waiting (though sometimes they miss the mark a little).
4. It's great just to decide "Hey, I wanna go to Blockbuster to check out the newest games and movies". They'll have it all on display and it's much easier to shift through shelves than to browse online. Online is great if you know what you want - but it's a hassle and not very easy to browse online.
5. The staff in my local Blockbuster are really nice people - and it's the only place I can get movies/games AND snacks - all at the same place and - most importantly - locally!
I really hope mine doesn't close down. LOVEfilm (UK equivalent) just don't cut it when it comes to renting for me.
09/17/09
Oh, how I wish for my youth, when you could rent games for friday/saturday night and that was it. I hate paying for services I won't utilize, like rental month by month, and once the week hits, my gaming usually comes to a standstill.
I also prefer physical locations to doing everything digitally.
09/17/09
09/17/09
Now that I'm older, games are longer, life is shorter, none of that is possible. :(
09/17/09
That's a LOT of jobs people are going to lose.
09/17/09
I also got a few free strategy guides from them that they were just going to throw away, including the strategy guide for Pokemon Diamond/Pearl. One person's trash is another man's treasure, indeed.
09/17/09
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I don't know about everyone else, but I don't/can't plan all my DVD viewing. Most of the time I think "hey, I think I'd like to watch movie/tv-show x", and then I go get it from Blockbuster. I think that makes sense, call me crazy. I found it hard to depend on Netflix to get me the movie I want to watch, when I wanted to, so I'd have to use a slot for a backup movie.
Also, the whole '1 day' to get a movie in the mail thing is being a bit generous. It plays out like this: 1stday it's in the mailbox (so you don't really have that DVD) and goes to the post office. 2nd day, it gets there(Netflix location) and maaaybe that day they ship out the next one, 3rd day(afternoon) is the Earliest it will arrive.
*I get the fact that on the 1st day you have the DVD and the 3rd day you(maybe) have it, but it is hard for me to call that a day, or 'pretty much the next day' as I've heard so often.
As far as games go, I usually play then by myself, and timing isn't as big of a deal for me so I use Gamefly. Even though often-times I yell at my Q, waiting for one of my games to ship.
Ok, shut up time.
09/17/09
I love you?
This is the exact reason I got blockbuster in the mail service instead of netflix. Actually, I can grab a mailed disc and walk to blockbuster (yes convenient for me) to pick up any movie I want without waiting. Plus I can get Blu-rays for no extra charge. I hope the one close to me doesn't shut down!
09/17/09
09/17/09