Not too long ago, concerned citizens of Second Life posted an open letter to Linden Labs about the growing number of issues that have affected SL since its recent boom. Last Thursday at a town hall meeting, the publisher tried to address those concerns through an open forum held in the virtual world. Speaking on behalf of Linden Labs was CTO Cory Ondrejka who was often the victim of some heated caps-locked comments. The participants of the town hall meeting weren't satisfied with the fuzzy time frame Linden Labs had for resolving the outstanding problems, and were also infuriated at the fact that Linden Labs rarely responds to complaints and issues that are pointed out to them by residents.

We are working to fix bugs and enable incremental improvement. At the same time, we are building the foundations for the next-gen architecture that will radically improve our ability to scale.

I can think of only one way this problem can rectified. It's time to call upon Furry Fahey to lead the resistance. Viva Le Caliban! Kim Phu

Second Life Publisher Responds to Open Letter [C|Net]