I don't own an XBox 360, but I'm sure I can find out how to do it with a look at the instructions. She must have them, that's where she went to find the number to complain to.
Foreman: How's the shipment?
QA guy: Thish onesh gosh raysher bladesh. I cuth mah tugh.
Foreman: I have no clue what you just said. Alright, ship them out.