If you’re a frequent player of Overwatch’s 3v3 mode, you’ve probably experienced the Mei ice wall glitch. It allows players to get outside the level, at which point they can shoot you, but you can’t shoot them. It is, in short, total bullshit.

The glitch has been an issue for weeks now, but it only began dominating 3v3 mode on Ecopoint: Antarctica recently. First, here’s how it works, courtesy of Hey Charlie:

It doesn’t take people long to build their ice wall stairways to heaven, and once a team is up there, you’re basically helpless. If you engage, you die. If you try to wait them out, it’s boring as hell.

Overwatch’s subreddit and forums are overwhelmed with threads about the issue:

Some people are even declaring it the new 3v3 meta and offering up strategies to counter it. On the upside, some of the strategies work, and it’s deliciously satisfying to watch cheaters get swatted down into shame craters before they can do anything. This video by Jimjam Baloney is a great example:

Despite all of this, Blizzard has yet to officially acknowledge the problem. Not only that, they apparently failed to fix it in today’s patch, which gave players access to the long-awaited Oasis map. Oh, and to make matters worse, the glitch works there as well. People are taking that about as well as you’d expect:

It’s not a great situation! In my experience, cheaters are nowhere to be found in the majority of 3v3 matches, but I’ve encountered them on a couple occasions, and it was hella frustrating. I had no idea I could find Mei even more annoying to play against than I already did, but I guess you learn something new every Mei.

Sorry.