On November 2, I asked for a refund on the game BF4
EA told me that the return is between 5 and 10 days
Past 10 days and have not received a refund
So I talked to customer service they told me to wait two more days and you will see the return
I waited two days and still no refund, I spoke to them they told me again wait two more days and you'll see we promise .
15 days have passed since I got nothing .
I spoke with customer service and they told me he would escalate the situation and my problem will
Special -Team " take care of me and how I will get the money back , he told me I had to wait another 14 days.
I do not know what to do now , they told me 10 days and over 15 days have passed and nothing happened
I'm supposed to believe them now?
My friend told me he was told the same thing and is waiting for a month and still not return my Tcsf
What am I supposed to do? Police ? Claim ?
60 dollars is not chump change , I'm desperate and I do not know what to do