We've received quite a number of emails about the How To Crash Your Xbox 360 article. Let me start by saying this: Some Xbox 360s crash. This is an indisputable fact. At the very minimum, you can trust at least one does, because mine locks up on me at least once a week with infrequent play.
I've had it lock up a total of four times now: Once on Gun, twice on Perfect Dark Zero and once on Quake 4. Every time it locked up I was bringing up the dashboard in the middle of a game.
Also, remember Microsoft has acknowledged that some of their 360s have problems and they are dealing with them. So stop sending emails saying it's all made up, because it isn t.
I've also received a number of emails from people who say that their 360s lock up for a variety of reasons. The chief reason appears to again be bringing up your dashboard in the middle of a game. Usually rebooting solves this problem, but of course no one wants to keep doing that.
A couple of readers have emailed that certain games are problematic. Madden and Amped seem to be chief among the game complained about, with at least two readers saying they can't get through a complete game of football without a lock-up.
Last time I checked the survey we are conducting showed that a little more than a quarter of Xbox 360 owners have had a crash. That's amazingly high, if it can be believed.
The question really isn't if there's a problem with the 360, the question is how wide spread is it and is it a hardware or software problem.
I personally don't think my lock-ups have anything to do with heat. Two of the lock-ups occurred within five minutes of turning my system on. I think it's a software issue. I think, and remember this comes from someone who knows little about hands-on programming, that this is an issue of the game software interacting with the 360's operating system. I have a feeling that the two occasional hit a bump in the road.
If this is the case I assume Microsoft could easily release a software update through Live. While this could be an easy fix, it might not be one Msoft is too happy to make.
The problem is Microsoft has spent four years trying to convince people that the Xbox isn't a computer and now they may have to release a patch for their 360, something that may remind some of nearly every release of Windows.
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