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Kotaku
In an extremely irritating live recording of a call from what sounds like a radio show to the EB GameStop customer support phone center, some galoot harangues a hapless phonemonkey about Hawaii's $50 trade-in policy. Which, while kinda outrageous, does not warrant the ill treatment of some $8-per-hour shmuck.
I once worked at a mail-order birthday party supply company in the phone center. They didn't let us read, draw, or surf. We were to sit, stare at our screens, and wait for calls. Nothing else was allowed.
Since then, I have realized the pointlessness of interrogating these poor, caged beasts.
Hear, and be Annoyed [AllGames, via Digg]
