Our brothers over at the Consumerist spend so much time whining about boring companies like Comcast and AOL that the entire network has practically disowned them. No one likes a Negative Nelly. Losers... see you at Gawker Lay-Off Party 2006!
Nonetheless, they did call our attention to some excellent customer service... from Nintendo! Jacob Kaplan-Moss came home to find that his dog has done the unthinkable... devoured his DS Lite. He thought he'd have to buy a whole new one. Amazingly, a quick call to Nintendo and the luck of getting a kind CSR led him to be able to pay for a 'repair' for only $50.
I can't even imagine a company like Sony or Microsoft doing this for a customer. Kudos!
Bad Dog! [Jacobian.org]

















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