Civilian casualties are rare in video games. Every real-life war results in a terrible loss of innocent life; collateral damage is a grim reality of battle. Yet most war video games play out across perfectly crafted arenas in which each "team" is clearly marked and civilians are nowhere to be found.
Spec Ops: The Line dared to be different in a lot of ways, but one of the most remarkable was that it didn't shy away from depicting civilian death. Perhaps even more remarkably, the game's most potentially provocative scenes felt appropriate and purposeful.