Apparently, the guy received a gift card instead of Diablo III due the game's rating and him being underage. Worse yet, Reddit user schf1ftyfive points out that Battle.net is apparently linked with social security numbers in South Korea, which means that this guy could not activate the game even if he did purchase it.
At a recent StarCraft II match, there was a Diablo III limited edition raffle. The winner was jazzed to get the game. The guy in the white shirt is not that winner on a technicality. A heartbreaking one: his age.