Sure, it's natural to raise an eyebrow or two when a publication like The Sun warns of XBOX CYBER FRAUD, but in this case, the tabloid was spot-on, even if the language could have been a little less inflammatory.
Responding to the story, Microsoft has confirmed that "a number of Xbox LIVE members appear to have recently been victim of malicious ‘phishing' scams", and it sent out the following statement:
The online safety of Xbox LIVE members remains of the utmost importance, which is why we consistently take measures to protect Xbox LIVE against ever-changing threats. As a result, we are currently:
- Working closely with affected members who have been in touch with us to investigate and/or resolve any unauthorized changes to their accounts resulting from phishing scams.
- Warning people against opening unsolicited e-mails which may contain spyware and other malware that can access personal information contained on their computer without their knowledge or permission.
- Reminding all customers that they should be very careful to keep all personal information secure whenever online and never supply e-mail addresses, passwords or credit card information to strangers.
Microsoft remains vigilant at all times regarding the security of Xbox LIVE customers. As always, Xbox LIVE customers who have any queries or concerns should contact Xbox LIVE Customer Service on 0800 587 1102 or visit www.xbox.com/security.
In short, if you ever get an email or message asking for your account details, just ignore it.