Not everyone loved the inclusion of a free version of Pac-Man on Google's home page. In fact, one old lady was so incensed she felt the need to call Google tech support.
I know old people can be frail, and a little slow with technology at times, but this is a bit much. The guy does well to stifle his laughter at the start. He must have the patience of a saint. Saint Google, Patron Saint Of Dealing With Old People On The Line To Tech Support.