The real issue isn't whether a launch has problems, it's how a company deals with those problems. Microsoft has faced two major issues with their launch: defects and shortages. While it seems as if Microsoft has a higher number of defective 360s then they want to admit, at least the process of replacing them is painless.

Taco Head reports that he sent off his 360 on Thursday and had the new one in his hot little hands by Monday.

Now if Msoft could just be upfront about their 360 supply we'd be rockin'.

Wow, Super Fast Turn Around from Microsoft [Lowdown 411]

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